Leeds United Store

Ahmed is the kind of worker every team wishes they had dedicated, professional, and genuinely passionate about what he does. At the Leeds United store, he didn’t just treat me like a customer, he treated me like part of the club’s family. He paid attention to the small details, making sure I had everything I needed, and even shared his knowledge of the products in a way that was helpful without ever feeling pushy. What stood out most was his ability to stay calm and friendly even when the store was busy; he never rushed, never lost patience, and kept a positive energy that made the whole environment feel welcoming. It’s clear Ahmed takes pride in his work, and that pride shows through in how smoothly he handles challenges, how respectfully he treats everyone, and how he always seems to go that little bit further to make sure people walk away happy. Leeds United are lucky to have someone like him he’s not just doing a job, he’s building lasting connections with fans.

I visited this store on Fri 9th October 2026 to buy a birthday present for a very special person - my future Son in Law. 9th October 2025 was a very special day - it was Mental Health Day. As I stood in the queue at the checkout desk I spent time reading a notice stuck to the customer facing side of the til. That notice explained that if you are struggling to mention it to a staff member because their shop is a "safe place," and someone will help you! A massive thanks to the Leeds United Shop staff and Manager for making sure those who are struggling, for whatever reason, are given a space and a listening ear offering support. However you could maybe make your notice a little bit bigger. If I hadn't been waiting I wouldn't have been stood staring at the counter and seen it. Remember "it's good to talk"!

I asked if they do any gift wrap, they said no, which is fine, but they couldn't even give me a carrier bag...disappointed at this, as you pay quite a lot, I would think they would give you a bag at least... I will have given it one star but since as they gived the shirt I paid for i will give it 2 stars 🌟

I would give this store zero stars if I could! I would avoid buying anything at the white rose shop. My partner bought an orange goaly shirt today, he hadn’t even got it home to try it on and noticed a click in the material, he took it back less than 2 hours later and they refused to replace it and began to be rude, the staff have none existent customer service skills. £70 for a damaged shirt ridiculous, we will not be spending our money here again. It’s obvious the staff of this store don’t read the reviews and don’t check the stock before placing them on the shelves, my partner also noticed that other shirts on the shelves were dirty/marked and when he questioned this to the staff got thrown out of the store.

There was a really nice person who needs a raise he was really good and nice he gave us a discount (prince)