Eccleshill Library

No, I do like this place. It’s very quiet but the only thing is is the Wi-Fi is terrible so they need to get that sorted very very fast because when I’m trying to email something to my Google Drive it doesn’t help with the terrible Wi-Fi also another bad thing is they rush you out at closing times I was at the library today and I came about half an hour before closing times. We only wanted to look at a few books and I only wanted to print something out, however, I was about to print it and then the computer just fully turned off no warning no nothing. I don’t know if it was the computer who did that or the people who did that, but if it was the people they could clearly see me on the computer ready to print at that point it was like 10 minutes before closing time and all I needed to do is print it literally I had to press the button that’s it .

A quiet place to use the pc or browse books. The staff are lovely and friendly, I couldn’t be happier.

The staff are pure ignorant went in today one was explaining to me I said I don’t understand but still carried on trying to explain 3 of them sat talking about there holidays whilst they seen me struggling I suffer with anxiety & dyslexia so imagine how I was feeling when asked for help they said to go to Morrisons to photo shop there instead of saying we will help u glad I went to Morrisons the women who works in the photo shop was brilliant and did it all for me

Needed to print a return postage label and the local library was the best place. Was greeted by Vicki on reception who arranged membership and guided me through the process of printing, only 15p for an A4 black and white print. Nothing was too difficult for Vicki she was amazing from start to finish, thank you 🙂👍.

Looking forward to visiting the library as a disabled person the introduction of a downstairs loo is brilliant. Wish there was perhaps a little area with chairs and tables and a coffee machine. Nowhere in the area to enjoy a coffee just a thought?