Consulate of Pakistan Bradford UK

I had an excellent experience at the Pakistan Consulate bradford. The Nadra identity card service was quick and efficient, and the staff were very polite and helpful throughout the process. I truly appreciate their professionalism and dedication to assisting visitors.

“I visited the Pakistan Consulate in Bradford today for my passport appointment. The whole experience was very smooth. The staff were very polite, helpful and professional. Everything was completed quickly and I was out within 45 minutes. I’m really satisfied with the service. Thank you to the entire team for making the process easy. Regards Nimra Wajid

I am extremely disappointed with the service at the Pakistan Consulate in Bradford. The experience was nothing short of horrendous: - Contradictory requirements: The appointment documents clearly state one set of requirements, yet staff demand additional documents that are not listed. There is no clarity on whether ID documents must be valid, and when I asked about NICOP requirements, the response was vague and dismissive, citing “old policy” without explanation. - Unprofessional conduct: Staff displayed no manners, no customer service, and no willingness to assist. There was no one at the counter to guide visitors — people are left to figure things out themselves. - Failure to follow procedure: The documents explicitly mentioned in the appointment letter were not even checked. Instead, unnecessary documents were requested, wasting time and causing confusion. - Poor organization: The entire office is disorganized, chaotic, and gives the impression of being run without any standards. - Language barrier: Staff struggled to communicate in proper English, making the process even more frustrating for visitors. This level of incompetence and lack of professionalism is unacceptable. The consulate reflects poorly on the Government of Pakistan by employing untrained, ill-mannered staff who cannot deliver even basic customer service. It is a shameful representation of the country abroad.

Went last Wednesday to get my kid’s ID card. Appointment was booked in for 10 but got seen at 10.35 Took about 5 mins to do the application. Pretty straight forward. Workers were nice and polite.

We've just had our Nadra cards posted to our home . Very happy with the whole process from the visit to the embassy in Bradford to getting the cards. They're very caring especially if you're disabled- they even got a wheel chair if you need it. Thank you to all the staff at the embassy for your kind help and for a hassle free visit 👍.