Billings Specialist
<p>Your new company</p> <p><br />You'll be joining a fast-growing organisation undergoing significant global expansion. As part of a developing Billing Operations function, you'll play a key role in strengthening Order-to-Cash processes and supporting the company's ability to scale internationally.</p> <p><br />Your new role</p> <p>As a Billing Operations Specialist, you will take ownership of end-to-end billing activities across new business, renewals, and amendments. Initially focused on UK transactions, the role will evolve to support a global portfolio. You'll work closely with cross-functional teams to ensure accurate invoicing, resolve billing issues, and drive improvements across systems and processes.</p> <p><br />Key responsibilities</p> <ul> <li>Manage end-to-end billing for new deals, renewals, and amendments</li><li>Generate accurate, timely invoices aligned with contractual terms</li><li>Reconcile billing data across multiple systems and resolve discrepancies</li><li>Oversee monthly renewals and validate pricing, terms, and billing schedules</li><li>Act as a primary contact for internal teams and customers on billing queries</li><li>Work with Sales, Customer Success, Contracts, and Finance to ensure clean deal execution</li><li>Highlight upstream data gaps and escalate risks with clear solutions</li><li>Support process improvements, workflow standardisation, and system enhancements</li><li>Build capability to support multi-region, multi-currency billing</li><li>Provide additional support during month-end and quarter-end cycles</li></ul> <p>What you'll need to succeed</p> <ul> <li>Strong experience in Billing Operations, Order-to-Cash, or finance operations</li><li>Background in high-volume, complex billing environments</li><li>Experience with SaaS or subscription billing is advantageous</li><li>Confident using ERP systems (ideally NetSuite) and CRM tools such as Salesforce</li><li>Strong Excel skills, including reconciliations and lookups</li><li>High attention to detail and accuracy</li><li>Strong problem-solving skills and the ability to manage competing priorities</li><li>Confident communicator with the ability to challenge constructively</li><li>Proactive, solutions-focused mindset</li></ul> <p>What you'll get in returnYou'll join a growing global function at a pivotal stage, with the opportunity to shape processes, improve operational efficiency, and support international expansion. This role is offered on a temporary basis with a strong chance of becoming permanent, giving you the opportunity to secure a long-term position as the business continues to scale.The company offer hybrid working, a friendly team environment. <br /><br /><strong>What you need to do now</strong><br /><br />If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.<br />If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.</p> <p>Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk</p>