Customer Service Account Coordinator
<p><strong>Customer Service Co-ordinator</strong></p> <p>We are recruiting for one of our well-established, market-leading clients who are looking to appoint a Customer Service Co-ordinator to join its successful and supportive team.</p> <p>This is an excellent opportunity for a highly organised and customer-focused individual. You will be working closely with a team of Account Managers, responsible for managing customer enquiries, coordinating administrative processes and ensuring the highest standards of service are delivered throughout the customer journey.</p> <p>The successful candidate will be proactive, detail-oriented and able to manage multiple priorities with confidence. If you come from a strong customer service background and are looking for your next challenge, please send us your CV today.</p> <p><strong>The Role:</strong></p> <p>Your responsibilities will include:</p> <ul> <li>Providing day-to-day administrative support to the Account Management team, ensuring systems and records are accurate and up to date.</li><li>Managing shared inboxes, prioritising customer queries and ensuring they are responded to efficiently.</li><li>Preparing quotations, reports and customer information to support the wider team.</li><li>Coordinating vehicle orders with internal departments and external partners to ensure a smooth and accurate process.</li><li>Working collaboratively across the business to resolve queries and maintain excellent communication.</li><li>Contributing to an outstanding customer experience through efficient, proactive support.</li></ul> <p><strong>Skills & Knowledge: </strong></p> <p>This role is all about potential. We're looking for someone who is enthusiastic, eager to learn and ready to build a long-term career.</p> <ul> <li>Excellent organisational and administrative skills with a strong eye for detail.</li></ul> <ul> <li>A positive, professional attitude and a willingness to learn.</li><li>Strong communication skills and the ability to build positive working relationships.</li><li>The ability to prioritise a busy workload and meet deadlines in a fast-paced environment.</li><li>A proactive, adaptable approach and the desire to be part of a collaborative team.</li></ul> <p>If you have not heard from us within 5 working days, please assume that your application has not been successful on this occasion</p> <p><br /></p>