Allerton Dental Practice

Appalling service. My daughters have been attending this dental practice since they were four years old, and it used to be excellent. Unfortunately, the standard has declined drastically. Every appointment booked for my daughters is repeatedly cancelled—often on the day of the appointment. This causes significant disruption, as they take time off work in the mornings or afternoons specifically to attend. We have been trying to get an appointment since July, yet every single one has been cancelled. There is no consideration for patients, no proper explanation, and certainly no apology. The practice now feels run-down, staff are rude, and the lack of professionalism is unacceptable. We will be looking for another dentist.

DO NOT ATTEND IF PRIVATE PATIENT. They told me I needed expensive urgent treatment, got a second opinion at an actual private dentist who said I needed NO treatment. Tried to make me have two fillings with no real medical reason, I assume for the money. Unsure whether this is medical negligence or greed. Avoid.

Unfortunately, our experience with a dentist here was very disappointing. The treatment was not thorough, and we were not advised about the need for a hygiene scale and polish, which later contributed to further dental issues. The manner towards my children was also not as considerate as we would have hoped, which was difficult to witness. We often waited 45mins to be seen. We have since moved to a new dental practice, where the care has been thorough, informative, and kind—highlighting the contrast in our experiences

Went earlier today for an appointment for my toddler. Waited over 30 mins and when I had spoken to staff I was told “it’s because it’s the holidays” this was a blatant lie as I’m always waiting at least 20 mins. But this time was a lot worse as my son is 2 years old. I told them it’s not convenient and then was told “we have other children who are being seen before your appointment” this was another lie as all the others who came after us (but were seen before us) were not children but adults. No accountability and not even an apology, was told I should expect this from an nhs practice. Doesn’t seem like there’s any room for development or improvement. If I was even 5 minutes late I would not been seen and would be threatened to be removed from the practice. A little empathy would be nice but couldn’t even get that or an apology.

Professional approach all the way! My dentist is caring and she is very knowledgeable about the procedure. I am very grateful for her expertise in dental care and I am sure that I will have the best experience with her. I have always been very grateful to have been able to get the best care for my teeth and general dental care.