Rayner Dental Practice Wibsey

I registered with Rayner's dental practice in the last three or four years after neglecting my teeth for decades. Whilst I was very apprehensive about visiting a dental practice after so many years I have been put at ease from day one. Unfortunately, this week I experienced toothache as a result of an abscess. This quickly resulting in me getting a serious infection. My face was swollen and the pain was unbearable. I contacted the practice as soon as I realised the situation was becoming serious and I was offered an appointment with my dentist that same afternoon. Thanks to her caring nature and genuine commitment to her patients I was prescribed some antibiotics. Twenty four hours on I feel so relieved that the horrific pain and discomfort has eased considerably and I appear to be on the mend. Offending tooth also booked for extraction. I can't praise my dentist enough for her support.

My first visit. Tom was very kind and patient. His approach was gentle and understanding. For any potential customers who struggles with anxiety or nerves, i totally recommend this dentist practice. Thank you Tom

I have been a lifelong patient at Rayners and was always happy with the care I received in the past. Since Dr Rayner retired, however, my experience has become increasingly frustrating. As an NHS patient, I previously received a simple scale and clean at check-ups and had no issues with my teeth. Over the last couple of years, I’ve been told repeatedly that scale and polish is no longer included in Band 1 NHS treatment, with different reasons given each time — lack of time, phasing it out, or only offering it if teeth are stained. On one occasion even been told I would need pay for a hygienist to clean, after the dentist commented on some staining of my teeth! At my most recent appointment, I reported bleeding gums and was told I had plaque build-up and early signs of gum disease. While my teeth were cleaned on this occasion, it raised concerns about why preventative care hadn’t been provided at earlier check-ups, particularly when this is supposed to be included in Band 1 treatment. Overall, I’m disappointed by the inconsistency in care and communication and, feel profit is being prioritised over patient care.

I cannot recommend this dental practice enough! Emily who treated me was beyond lovely, and made me feel at ease right from the start. I can honestly say she has restored my faith in dentists and I will no longer put off any future visits. The treatment was second to none and most importantly for me, with zero pain, during and after. Thankyou so much to everyone, you were all amazing x x 5 stars from me x

Ria When I spoke to Ria to make enquiries and book an appointment Ria was diligent,polite and really kind.she suggested I made a note of the information but assured me I could call back any time fir further clarification. Its really refreshing to know she cared that much. It made my day to receive such kin,positive and thoughtful service. Thank you Ria