Bradford Forster Square Argos

We ordered iphone fully paid. The guy who served us, was blonde,white young guy. Shouted iphone instead of the number, slammed the phone on the counter. We could have got robbed on the way out. No care for our safety either Grabbed the receipt from us and stamped it. And walked away as my sister was asking if thats it. Rude as hell if you hate your job quit. Dont make others feel disrespected. As another of his colleague walked by i said he is rude as hell. (No hi, no bye, no asking is that all) She wore a scarf and glasses. The colleague who walk by Between 3.00 -3.25 check the cameras. 21 December Made me so mad to be dimissed after spending so much money.

✨ Feedback for Ant (Manager at Argos): I would like to give excellent feedback for Ant, the manager. He was extremely helpful and very polite throughout my visit. He went out of his way to make sure everything was explained clearly and handled in the best way. His professional, respectful, and kind manner made the experience much easier for me. I truly appreciate his support and the excellent customer service he provided

I am genuinely very upset by my experience. I WOULD GIVE 0 STARS if I could. The staff showed no respect, their attitude was completely unacceptable. I went in to collect an item without my Argos card, but I had valid ID. At first they said it was fine, then suddenly they chose to call me out infront of everyone telling me to “ bring your Argos card next time”. It was humiliating, unnecessary and made me feel singled out for no reason. I was so angry and embarrassed. I didn’t get their names but it was a group of staff members.

Absolute awful customer service. Would not let me return a product because i didn't have the extra brown box it came in. Was told that the product wasn't in its original packaging which it clearly was just didn't have the brown extra box. Helen the manager is a disgrace to the company. She is rude, obnoxious and needs retraining . I rang customer services and even the agent on the phone was flabbergasted as to why she wouldn't let me return the product. Then came along andy who was just as bad. I was told regardless of what customer services said it was branch discretion. In the end I went to the keighley branch and they didn't even bat an eyelid. The product was in tip top condition in its packaging and there was no trouble returning in.

I’d give 0 stars if I could. Ordered a desk just for my order to be cancelled and refunded with no reasoning at all, mind you it happened 3 times in a row. First time cancelled but assumed it was a stock issue, 2nd time cancelled again, 3rd time there was a delay to collection then they cancelled....on the day of collection. Customer support was useless, closing the chat on me instead of giving a straight answer to why my orders were cancelled on 3 occasions. Argos used to be decent a decade ago, but now it’s just unreliable, frustrating and not worth anyone's time or money. Why I gave them 3 chances? Absolutely no clue I just really wanted my desk.