Durrani's Gold and Diamonds

Walked into this gold shop and got hit with… nothing. No “hi,” no “can I help you,” not even eye contact —bearing in mind we were the only customers in the shop. The guy behind the counter acted like helping customers was a chore and he was doing us a favour just by being there. There was a girl stood in the corner who never acknowledged us either—pretending to do paperwork but clearly had time to pull faces and share little looks with him. Super unprofessional. We were ready to buy, but the attitude was so bad we just left. If you like being ignored and made to feel unwelcome, this is your spot. Otherwise, save yourself the trip. You’re better off going to the other gold shops in Bradford—cheaper, better-quality gear, and actual customer service. Absolutely horrible service.

This was my fourth purchase from Durrani’s and I can honestly say it has got better each time my friend and I have visited. The unique designs and quality of the jewellery as well as the customer service are second to none. I absolutely love my gorgeous bangles. They arrived on time as promised. Thank you Durrani’s. I would highly recommend

Absolutely amazing experience at Durrani Gold and Diamond! The quality of their jewelry is outstanding, and the designs are truly unique. What really stood out to me, though, was the owner, incredibly humble and helpful. He took the time to guide me through options without any pressure, making sure I found exactly what I was looking for. Highly recommend this place for anyone looking for top-quality gold and diamond pieces with exceptional customer service!

Beautiful jewellery, excellent prices and and brilliant customer service from Ishar. Thank you so much. I would highly recommend.

Just wanted to acknowledge the amazing team at Durrani’s! They went above and beyond to make sure we had a great experience. Big thanks to the owner and the lovely Nusaibah who helped us – their professionalism and friendly attitude made all the difference. Their contemporary designs are impressive, best we’ve seen. Happy to recommend them. Wishing them more success!