H. Samuel

Exceptional Service from Adam at H.Samuel Bradford !! I don’t usually take the time to write reviews, but I honestly felt like I had to after the experience I had today with Adam at H.Samuel. From the moment I walked in, he greeted me with genuine warmth and professionalism. You can tell straight away when someone actually cares about their job and the customers — and Adam definitely does. He took his time explaining everything clearly, no rush, no pressure, just pure good customer service. He was patient, friendly, and really knowledgeable about all the products. You can tell he knows his stuff and genuinely wants you to leave happy. What stood out most was how he went the extra mile to make sure I found exactly what I was looking for, and he even gave me some honest advice that helped me make the right choice. In a world where good service feels rare, Adam honestly made the whole experience easy and enjoyable. It’s small things like that that make a big difference — and I think H.Samuel Bradford are lucky to have someone like him on their team. I’ll definitely be coming back here again because of the service I received from him. Massive thanks again, Adam — keep doing what you’re doing mate. 👏

Got my ears and cartilage pierced by Olivia, and she was absolutely amazing! She made the whole experience so easy and completely painless. She took the time to explain everything clearly and made me feel totally at ease throughout. She’s truly an incredible asset to the store. Thank you so much, Olivia!

Katie served me and was absolutely amazing! She approached me as soon as I came in with a smile and served me perfectly. Mei also helped and offered a lovely chat while I waited. Thank you girlies have a lovely Christmas and happy new year

Bought a last minute Christmas present in the Bradford store today, couldn’t thank Adam and Andrea enough for all their help. Their knowledge and expertise was top notch! My partners going to love the gift I’ve got for them. Thank you so much, will definitely be back!

I had an amazing service provided by Andrea. She helped me while selecting the watch at their store. A very good salesperson, very polite. Ben helped in resizing the watch, very helpful as well. Overall I am a happy customer who got a good birthday gift for myself 😊