Sonic Direct

Thank you very much I don't hardly ever bother doing reviews but I di need to do this one Our oven broke down a few days ago (10 days before Christmas) So needed one quickly on line I came across Sonic Direct and saw the oven I wanted to purchase I had a couple of questions and thought on telephoning I may get the usual several options directing me back to the website fortunately that was not the case Questions answered I thought I again would be directed back to the website but the person I spoke to completed the sale within a couple of minutes with a firm delivery date with all I needed to know. I received the confirmation text for delivery the night before the arranged delivery then received a further text before actual delivery The whole process from beginning to end was simple and worked perfectly Which is why I'm doing this review as so many companies seem to work their system to suit them not the customer so a big thanks to the person who arranged the sale and another big thank hou to the delivery men who brought it straight into the kitchen All from the beginning very friendly but above all professional Thanks Again Graham Cunningham huby

Following a recent purchase from this company, I had need of help regarding the delivery. After a short email which was answered extremely promptly, my issue was solved. No fuss. No complicated questions or procedures, just perfect customer service. Well done Sonic and I wouldn't hesitate to order again 👍

I bought a haier washing machine recently it was recommended by the staff as it has 5yrs guarantee labour and parts.and free delivery i am very happy with the product is excellent ,very quiet operating machine is nice size saved alot of space would definitely recommend to buy 5/5. delivery on time and services excellent

Warning read this Don't buy oil radiators heater doesn't work doesn't heat the room and I want back to the shop return it get different one the guy at the front desk check still valid. Then he said I can't do return and then for 10 min stand there not talking or helping me so I walk out and never go to the shop by Low or a policy within 28 days you can return it

Really good company. Easy to deal with, had what I wanted in stock at a better price and did next day delivery to Lancaster. Good customer service and made me feel like a valued customer. Would use again! Special shout out to APC, they were really good too.