The Big Paws Little Paws Co.

We met Gareth today when collecting our cat Rufus. After long trip from Crete to Newcastle he drove him down to Birmingham, Rufus was so calm when we collected him, not stressed at all. Gareth was really friendly, trustworthy and kept us updated on his journey so we could meet on time. I wouldn’t hesitate to use his services again and would recommend to anyone. Thank you so much! He’s now settling in nicely at home.

Contacted as my dog Daisy can be quite difficult to groom and has had previous bad experience, the staff are all so friendly and patient with Daisy, offered meet and greets to make sure she is comfortable and provide a detailed debrief after and how we move forward. So very happy with the service and I don’t think 5 stars is enough just based on how accommodating they are!

Thank you so much for the kind. caring and compassionate way you looked after Izzy when she crossed the rainbow bridge. It was a great comfort to us. When Gareth arrived he didn't rush us and told us to take as much time as we needed before he took Izzy on her final journey. Gareth brought Izzy's ashes back to us the next day. Would definitely recommend to anyone who wants an excellent caring service at such a sad and difficult time.

Can't thank you enough for grooming a very scared dog due to bad experiences previously! He is super nervous but was treated with kindness, patience & understanding. Instead of being told 'he can't be groomed' I was given excellent advice on how to make it easier for him in future. Gizmo looks amazing & it is thanks to you that actually care for the dogs you groom. Makes all the difference. Thank you 💕💕 *UPDATE* I was told by the groomer that Gizmo had tension in his legs. I've been on holiday in Disneyland for two weeks but got Gizmo booked in at vets for as soon as I returned. His joints in his back legs are moving the wrong way & dislocating themselves so thanks to you he is now on supplements aged two that will help stop this pain and hopefully stop him having arthritis in the future. I honestly CANNOT thank you enough, he'd even had a recent vet visit because he wasn't eating & she didn't pick up on it. You've spared Gizmo from a lifetime of pain because it's been picked up early- thanks to you!!!! THANK YOU!!!!!!!

I took my dog Luna here for the first time on the 16th September. The staff were really friendly and instantly put me at ease, as I was a little apprehensive leaving my girl with absolute strangers. They messaged me as soon as she was ready to be collected and when I arrived to pick Luna up she was really relaxed, and happy 😊 Luna looked and smelled amazing, to be honest I couldn't stopping hugging her just to smell her coat when we got home. We will definitely be returning for Luna to be pampered again soon.