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As long as your Into The Blue voucher is still valid, you can exchange it using our dedicated on-line exchange portal. Please note, physical gifts, gift tins and competition prizes can’t be exchanged.

Into The Blue vouchers are usually valid for 12 months from the date of purchase (the expiry date is printed on your voucher). If you contact us before the expiry date, you may be able to extend your voucher for a further 12 months, subject to an admin fee of £10 for vouchers with a value of less than £100 and £20 for those valued over £100, plus any increase in the price of the activity since the original purchase date. Some vouchers cannot be extended. This will be stated on your voucher. Please note: you must book and take your experience before the expiry date of the voucher.

All orders are sent in plain packaging so as not to ruin the surprise. Premium Gift Pack Our Premium Gift Pack includes a stylish gift box, which holds your personalised gift voucher and your activity voucher guide booklet. The premium choice. £4.99 (+ £3.95 shipping charge) Standard Gift Pack Our Standard Gift Pack comes with a smart envelope that includes your personalised gift voucher and your activity voucher guide booklet. Included in the £3.95 shipping charge E Voucher Our E Voucher is an instant voucher delivered by email, with your personalised email message and a downloadable .pdf of your personalised gift voucher. FREE

All standard delivery orders placed before 4pm on weekdays will be dispatched on the same day via Royal Mail All weekday tracked orders placed before 2pm on weekdays will be dispatched on the same day via APC or Royal Mail (depending on location). All Saturday Special Delivery orders placed before 4pm on Fridays will be guaranteed for Saturday delivery via Royal Mail

Select ‘E Voucher’ on the delivery options page at check out and you’ll get an instant gift voucher emailed to you. A great option if you’ve left it too late to get a voucher by post. And what’s more, our E Voucher delivery option is FREE.