New Look

Never usually shop in here but I'd exhausted all other shops looking for work trousers that were comfy. Bought a dress instead. Even better. Comfy and stylish for work without making my 5 foot fat frame look frumpy. Thank you

Every time I go in this store the staff are absolutely brilliant. They are all so lovely . Have been in today 7 1 2022 and Amanda served myself and my daughter, she was so nice and friendly ?lovely young lady . Thanku

Love some of the clothes they sell. However they are always having signs outside the shop saying “25% on all dresses” etc which don’t even work. A woman today was told there is no discount then why on Earth is it outside? No one was there in the dressing rooms (never is, I tend to sort myself out there now). When I was served the cashier didn’t even look at me, all of the staff was cackling and talking to one another (which I’ve no problem with) but it’s when they won’t even stop to speak a word to you or look at you while you’re serving them! I asked to apply my student discount but she carried on talking to her friend, interrupting and ignoring me, then I repeated mysellf, she interrupted me mid sentence again and didn’t tell me whether my discount was put on or not when i asked. I’ve had multiple experiences with terrible customer service and ignorant staff but wow.

I returned a faulty item and was served by Jennifer. She was incredibly helpful. She arranged for a new item to be sent to my home and was very friendly and chatty 😊

Was walking around by chance and it was a quiet shop, few people walking around. Saw one of the staff giving vouchers to a few people and didn't even bother to give me one which was very disappointing and I walked away with out buying anything, would sooner go elsewhere.