Mercure Doncaster Centre Danum Hotel

We had a booking issue, in that the Accor ALL website would not allow us to book for two adults and a 14 year old in a room that is advertised for up to four adults. Weird. However, once we arrived every staff member was extremely friendly and were extremely helpful. On-site parking is very limited and it's a hike from a public car park. However, the location worked well for us because it was a short walk from Doncaster station where my wife and daughter arrived.

Decent value for money hotel in the centre of Doncaster Can be noisy depending on what room you are given, front of house staff helpful Our room was rather smelly when we checked in and discovered the remains of somebody's kebab takeaway under our dressing table! Not sure how that was missed? otherwise the room was OK and the bathroom was pretty new and the bed was comfortable

The staff were lovely but the room was shabby with peeling paint on the carpet, stained curtains, holes in the bathroom door plus the bathroom bin hadn't been emptied. The TV rwmote didn't work properly so we could only watch random channels at an inadequate volume & there were minimal plug sockets. The noise from a nearby bar was horrendous, until gone 1am on a Monday night. The communal areas smelt unclean when we arrived but better the following day. The marble step upto the hotel looked dangerous; there was a chunk missing which made the steps awkward to use, especially as it was raining.

Disappointed with the service at this hotel. We had to wait an hour past the check in time as our room was not ready. When we finally got into our room it smelt of sewage and we had one pack of biscuits on the tray half eaten from the previous guests. After speaking to reception they did have house keeping re-visit our room and resolve the issues raised. Staying for 2 nights I left the sign on the door the next morning to have room cleaned but no one bothered. Nothing was replenished so no coffee for the morning, no clean towels and no top up of toilet rolls. Very poor service for what is classed as a 3 star hotel. Location is perfect for the city centre but can be noisy of an evening from all the surrounding clubs and bars.

Spent a night here. It was a very nice room. I did request a 4 poster, but they were unable to get me one, so book early to avoid disappointment. I did have an issue with the no hot water in the room and they quickly changed the room. I recommend the suite. Lots of room.