Robbie Johnsons

Been coming here for years, and even though there's been a management change, the quality of the food and service has not changed. Any problems are sorted, quickly and efficiently, not that we've had any. Alex the owner, doesn't mind if we share a dish, like today's ploughman's lunch. My mother often has a small appetite. Always room for pudding. Would recommend that if you're in the town centre, give it a try.

Excellent quality afternoon tea. Staff were very accommodating and we were chuffed to see Yorkshire curd cheesecake was available. Sandwiches were also delicious - so much filling! We can't comment on the price as we were given a voucher as a gift.

The change of management has not done this place any good. We have eaten here many times before but things have gone downhill and we won’t be going back ever again. We walked in, we used to be seated but this time we were told to go and sit over there 👉. We made our way to a clean but wet table that our menus stuck to. We waiting longer than we should’ve done to order our food. The food did come very quickly once we’d ordered. I ordered a £14 Pulled Pork Flat Bread that was on the specials menu. It was anything but special! It was tiny. I got the attention of a waitress to try and politely address the issue. She must have been new to the job because she had no idea what to say. I asked to speak to the manager to be told ‘he’s over there with black hair if you want him but he’s very busy’. I then firmly insisted that she get the manager to come over to me. She did, eventually. The manager came over and, didn’t want to listen, he was very defensive, claiming that the food has been like this for years. No it has not! Robbie Johnson’s - Your staff need training, your customer service is terrible and your value is on a slippery slope.

Shocking experience today, went with my 92 year old nan. The manager was rude and unable to take polite criticism: Ordered soup and sandwich, the soup was SO SALTY I couldn’t eat. I politely informed the manager immediately after tasting and was happy to not have a replacement and just eat the sandwich, unfortunately for me the BREAD WAS WET, there was water on the plate, I then found a small BLACK HAIR in the food. I politely informed the manager again and showed him, he did not take this well and argued I was looking at mango chutney. I disagreed and pointed out the black hair and wet bread. Again not wanting to cause a fuss I said I was happy just have my coffee which still hadn’t arrived, now my nan had finished her lunch. I went to pay, excluding the soup and sandwich. The manager followed us out the door and said we were rude and not to come back. Wow he really needs to look at his manor and customer services. Utterly shocking! Shame on you.

First time in years visiting this place. It is always a pleasure to visit. Kind friendly staff and exceptional food and prices. Great idea location while visiting the town centre. Milkshakes are a must try! Or even just a simple coffee.