Marco Pierre White Steakhouse Bar & Grill Hull

On behalf of my husband who was on a business trip - Sadly not the best visit to this restaurant. Yummy calamari as a starter, unfortunately ran out of the original fruit juice so was provided a completely different drink. Steak was absolutely inedible; ribeye steak that was pure fat and impossible to cut. Servers did apologise and it was taken off the bill. Really disappointing food for the price you pay!

1st Anna waitress was exceptional. Very long wait for food although we were 1st in and not busy then filled up later. Think they forgot us lots of apologies. 2 rib eyes, recommended medium. One came rare the other well done. Didn't want to wait for re cook. Large amount of fat in steak(yes I know the fat content of a rib eye) . They did try to remedy it, free drink and money off bill. But over all Marco you've taken your eye off the ball visit this restaurant, had better in Gorden Ramsey Edinburgh last week.

Visited here with my wife just recently. We had a sparkling afternoon tea for 2. The service was excellent, and the staff we're very polite. What we got for the price was fair. However, there was no savoury food or even a salad.

Really disappointed with the food but the staff were great. We went for the 1961 menu and paid the extra for the steak upgrade. My husband had pate which he said was very nice, I had the beetroot salad, which was OK just lacked any dressing. The real problem was the steak, I had fillet my husband ribeye, the menu recommends the way to have them cooked so that's what we went with. My fillet was perfect but my husbands was well and truly over cooked and so thin you could have flash fried it. They did take it away and bring another which was fine and they knocked off the price of my husbands beer from the bill as an apology. The tomato garnish which came with the steaks were straight out of the fridge, I'd imagined they'd see the inside of the oven and ooze a bit of unctuousness over the plate and the chips were tepid but edible. Due to the delay only I had a desert whilst my husband was still eating his main course as we had a show to see. I've never had sticky toffee pudding served straight from the chiller, it was OK, I much prefer it warm, perhaps that option could be added when it's ordered. Pic uploaded shows my husbands Ribeye steak on the left and my fillet on the right, which would you like to be served?

Bar staff delightful. Food excellent. Service in the restaurant awful. We allowed over an hour to eat one course before a theatre visit and the food (medium rare steak and cod) took 40 minutes. Requested mustard with the steak instead of suace and was given English, without even being asked! It was like a hotel restaurant, which it was! No atmosphere and terrible lighting. Who on earth designed this place?