Hull/Services/Banks/HEY Credit Union
HEY Credit Union

HEY Credit Union

HEY Credit Union in Hull provides accessible and friendly financial services, highly rated for its supportive community approach.

About

HEY Credit Union, located at 38 Brook Street in Hull, offers accessible financial services to the local community. This highly-regarded credit union boasts an impressive 4.7 out of 5-star rating from 33 Google reviews, reflecting its strong commitment to member satisfaction and a distinctly community-focused approach.

Members frequently praise the credit union for its exceptionally helpful and friendly staff, highlighting an organisational ethos that is far from faceless or purely transactional. HEY Credit Union is known for its supportive service, with the team often going to great lengths to assist members, including providing financial support like loans to individuals on benefits. Its dedication has fostered a strong sense of loyalty among its long-term customers, who value the personalised and compassionate support they receive.

Visiting Information

HEY Credit Union operates Monday to Friday, from 10:00 AM to 3:00 PM, and is closed on Saturdays and Sundays. The premises feature a wheelchair-accessible entrance, ensuring ease of access for all visitors. Please note that information regarding specific payment options was not provided.

4.7

from 33 reviews

Google Reviews

Reviews from Google Maps.

Showing 5 of 33 reviews from Google Maps.Last updated 30 January 2026.

Anonymous
5/5
7 months ago

I called to change my address with intent to start using an account I have not used since opening and Patrick was extremely helpful and friendly. It makes such a refreshing change to deal with an organisation that has heart and is not faceless and transactional. It has given me so much faith that humanity still exists! Thank you HEY and thank you Patrick!

Anonymous
5/5
a year ago

All staff here are absolutely fantastic and very helpful. Especially Jo Wilson who has supported and gone to extreme lengths to help me with an issue I had. She remained in regular contact and remained genuine. Thank you so so much

Anonymous
5/5
4 years ago

Credit union has helped me many times they do give loans to people on benefits. The staff are very helpful and friendly I have been a loyal customer for many years and I wouldn't change this bank for eny other .

Anonymous
5/5
2 years ago

You can't go wrong with their service. Xmas saving plus my savings with them has been the best place so far compared to the high Street bank.

Anonymous
5/5
7 years ago

These where great gave me the chance to consolidate bills into one manageable payment when a bank wouldn’t give me the time of day they actually look at your income and expenditure rather than just a credit score that doesn’t tell a full story. I can now move on with life without worrying about paying crazy interest on credit cards etc Thanks a lot credit union 😊

Location

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1 location

📍 38 Brook St, Hull HU2 8LA, UK

Details

Address

38 Brook St, Hull HU2 8LA, UK

Opening Hours

Monday: 10:00 AM – 3:00 PM
Tuesday: 10:00 AM – 3:00 PM
Wednesday: 10:00 AM – 3:00 PM
Thursday: 10:00 AM – 3:00 PM
Friday: 10:00 AM – 3:00 PM
Saturday: Closed
Sunday: Closed

Source: Google