Wilberforce Health Centre

Had appointment for 23rd September to have blood test. Turned up on time to be told appointment is cancelled. No one available to do the test. Surgery had 1 patient in. 2 receptionist on . Might as well be closed all together. No one there to take bloods. Where was the doctors or diabetic nurse or health care assistants. What has happened to the NHS. Not first time been cancelled either.

I have to say after years of appointments and gp appointments and seeing and talking to people I had the worst experience. Doctor . Makanjuola has to be one of the rudest most disrespectful people I’ve ever spoke to there. Absolutely disappointed with the service he offered today I feel discriminated against in every way. Never have I ever experienced a person so rude twords patients when he’s supposed to offer advice and help. Making sure I never ever use his service again! Absolutely gutted.

An absolutely awful GPs. The receptionists (not all of them) have a disgusting attitude. You can never get an appointment not even for a child with medical needs. It took me 3 weeks to even get an appointment and the follow up which was a blood test still hasn't been booked for my child. Tried to call on several occasions spent many hours on waiting to get through. When I got through after 40 minutes of waiting (this time) the receptionist picked the phone up then put it down (this is not the first time this has happened. This is a regular occourance). Called back to be informed that I was now the 5oth in the queue. When I move I will be changing GPs. Why take on patients without capacity to deal with them? Disgusting on every level. If you value you're children and family's lives please stay away from this place.

Hi sorry last week I was sick and I contacted you my GP Wilberforce first floor to book appointments but the reception is didn't make appointments is say tomorrow call at 08,00 I told she Im feeling sick I don't going to work I need help please and thanks the didn't help yeah I'm just sending the massage Regarding if someone working hard and sick and the people from GP not getting help that is bad just and thanks

I read the comments before my 3 year old had bloods here, and I was quite reluctant to book but no other options were suitable for our schedule, so I had no choice but do so. I am really happy I did. We had no issues with the receptionists at all, both were polite and helpful. The nurses who took the bloods I could not praise them enough. One of them was called Becky, but I couldn’t catch the other lady’s name. From the very beginning they made my son feel so at ease and he didn’t even realise the actual blood test. They were really friendly and it was a good experience all in all and all the staff we interacted with were absolutely brilliant. Thank you!