New York Nails

Absolutely stunning nails. I love getting them done here, took such good care and always do their best to meet your design! And If it’s joy/joyce who I saw today, who I think may own it, you’re a credit to your profession!

I have just went in with my girlfriend, basic design french tips as a nail artist we expected atleast basic skills. One of the nails are wonky and she had discomfort and pain from the pressure and carelessness they used and gave us the cheek to say happy new year. It is appauling

Been going here for years and never disappoint, lovely staff! Rose did my nails this time and I love them!

Went in and asked for full set of new nails and toe nail filling in. I showed a picture, asked for mat with the design that’s on the picture, I don’t think they had the stuff that they needed for the original design, so he made his own design. Which I didn’t initially mind. Shape is ok and colour ok, but the mat just looks dirty all the time and the design he put on gems are too big and it’s not central. So at the time I didn’t notice as I glanced at my toe nails and thought there ok. It was very hot and I was falling asleep. It wasn’t until I got outside and checked my nails I realised they wasn’t right. Also I really hate complaining so I was just hoping the guy knew what he was doing. So after paying I checked and thought no there wonky and the gems are scuffed, also then I thought why did they charge me £75 for this? So I went back straight away, I was only out the shop for 5 minutes. I mentioned there not right and the gems are wonky not straight and look way to big. I said I need to go to please can you refund my gems that are wonky, he said no I fix them but I really needed to go. I said no it’s ok I’ll go. So he gave me £5 I thought this isn’t really covering the cost and the time I’ve sat there. And yes I know they offered to fix the problem, but I couldn’t stay as I needed to catch a train and I really didn’t want to sit in again for all that time. It was to hot. I actually wanted the gems off they look horrible and for the price not worth it. They guy knew they was wonky and everyone in the shop working there knew what he was doing and didn’t say anything. They kept looking at what he was doing, but still tried to ignore the fact the was not central wonky and too big. In the shop when you looked at them, i couldn’t really tell it’s not until you went outside in the daylight that you could see them more clearly. I’ve added the picture of the set I asked them to copy. I’m going to have to pay someone else to fix them don’t trust these people can do them correctly. I’ll never return.

I really love the service here. The staff are amazing people, i originally did a nail design i didn’t like, i went back and told them i didn’t like it and they re painted it and did my new design free of charge even though it wasn’t their fault. Good service. I highly recommend them