Shell

I went here to use the car vacuum. First of all, it is £2 for just 6 minutes of use. This seems excessive compared to other service stations. Second, the vacuum suction was very poor. I went in to address the problem with the clerk and was met by someone who clearly had no clue how much the machine costs, what to do if its not working, or how to reimburse customers. He wasnt rude as such he just made me feel like I was lying about it not working and it costing £2, he was simply clueless and very slow to respond, then react to my problem. I was left stood there for much longer than I should. Yes it was only £2, but initially, I went in to make them aware there was an issue, hoping it could be fixed, then left feeling like everything was much harder work than it should have been.

I go here every time I need fuel for my motorcycle the staff is always friendly and I have never had any problems with them or anything else while at this shell

I fill up my car there because they offer the best quality 99 octane fuel on the market

charged twice for fuel tried to sort it out but met with hostility by some little polish women with glasses showed her my bank statement that clearly showed two transaction but told it was impossible this happened on the 14 of may I tried sorting it on Saturday 17 of may but to no avail avoid this garage. yes I do want to discuss further but the website site you sent me to just tells me how good you are why don't you have some one who knows what there doing and I will be glad to go and sort it out with them at the bond gate station in pontefract

I really can’t recommend this Shell petrol station at all. I’ve just had to go back a second time after the attendant forgot to charge me for my fuel, despite me telling him the pump number when I scanned my other shopping and Shell reward card. I’m glad I got a receipt and checked it at home, or I wouldn’t have know about his mistake. I went back and rectified it within 20 minutes and now I get to wait two months because he’d already logged it as a drive off. No apology given, and he wouldn’t let me speak to the manager when I complained, he just told me to keep my receipts in case “they” write to me. Definitely one to avoid.