Jet Black

Discover unique Whitby Jet jewellery and bespoke designs at Jet Black, nestled in the picturesque village of Robin Hood's Bay.

Jet Black is a unique jewellery store situated in the charming fishing village of Robin Hood's Bay, near Whitby. This independent shop prides itself on its specialisation in authentic Whitby Jet, offering visitors a chance to discover locally sourced and crafted pieces. It stands out for its distinctive designs, providing an appealing alternative to mainstream jewellers and catering to those seeking a truly unique souvenir or gift from their Yorkshire visit.

The collection at Jet Black features a variety of designs, from classic elegance to more contemporary styles, all showcasing the distinctive beauty of Whitby Jet. Visitors often praise the unique aesthetic and the local origin of the materials, finding prices to be reasonable for the craftsmanship. While some customers have noted delays with repairs or follow-ups, the team aims to assist with enquiries regarding their pieces. Staff are known for being helpful and informative, eager to share their knowledge about Whitby Jet and help customers find the perfect item.

Visiting Information

Jet Black is open daily from 10:00 AM to 6:00 PM, making it convenient for visitors exploring Robin Hood's Bay. The shop accepts a variety of modern payment methods, including major credit cards, debit cards, and NFC payments, providing ease for all shoppers.

3.8

from 10 reviews

Google Reviews

Reviews from Google Maps.

Showing 5 of 10 reviews from Google Maps.Last updated 6 February 2026.

Anonymous

5/5

9 months ago

Some reviews have expressed disappointment with this companies customer service. I think he just rushed off his feet, he is not a malicious scamming criminal as some would almost describe LOL. We dropped off a pendent with a missing gemstone. Yes, he took a few phone calls chasing, but at the end of the day, the guy repaired it, polished it and posted it out recorded post (at his cost) and we had it back within 3 weeks. We had purchased that pendent 3 years ago, and he was quite within his rights to wash his hands of it from the start- but he didn't. He offered to repair it. He is a good man, just without means of prompt and efficient communications which is what the world demands these days - Just keep trying him. I am taking him a gift to say thank you next august when I am in the village.

Anonymous

1/5

3 years ago

I cannot warn people strongly enough to stay away from this shop, two separate items of jewellery fell apart within a few months of purchase. Once the jet has been lost because it’s fallen out of the casing I have then had to pay extra for a new piece of jet to be put in the jewellery piece. I needed help with a £162 bracelet, which was lovely to wear but after emailing, messaging, and ringing the owner etc, I heard nothing back from him. I will never have any dealings with this shop again.

Anonymous

5/5

4 years ago

Both myself and my step son bought jet black pendants from here and we loved the design and the local origin of the jet black. Prices are very reasonable and designs are not something we’ve seen in mainstream jewellers. Sales person was very helpful and informative.

Anonymous

5/5

6 years ago

This is a suitably fantastic location for a jeweller who is a very skilled self-taught artisan. My family were extremely impressed by the pieces on display and by the jeweller's extensive knowledge and very evident craftsmanship. Some of the jet available at other shops is imported from Poland but this is the real deal, some of it beachcombed by the owner himself.

Anonymous

1/5

2 years ago

If I could give this shop 0 star I would, brought a necklace for my fiancee for Xmas and when she opened in the chain was broken, after numerous messages, none answered phone calls I've given up. Just a tatty seaside scam "jeweller" if you can call them that. If you don't want to be disappointed don't buy anything from this shop.