Howdens - Hillsborough

Fantastic service from Howdens in Hillsborough. I was well out of my comfort zone when I popped in recently to source kitchen cupboard doors for a rental property, as advised by my handyman. I called ahead and was advised to pop in, so Jamie went through the options available & arranged for someone from the team to come out to the property to measure up. Jamie even spoke to my handyman whilst I was there as I'm completely clueless in the kitchen cupboard door department! Matt came round to measure up the following week, & he gave me great advice with regards to what my options were with the limited space I had, & offered to do a plan whilst keeping costs to a minimum. Laura then called from Howdens to advise me that my account was up and running. I just wanted to pass on my thanks to the team at Howdens for their excellent customer service & add a huge recommendation.

I am very disappointed with the quality of the Howdens kitchen units I was fitted. They are not the products they showed me in the showroom and led me to believe I was getting. When I have contacted them asking for an explanation the Costumer Service have refused to accept any responsibility and refused to provide me with an itemised invoice or receipt.

Very small store but helpful

For such a large supplier, this is well run company. Clear, concise information from helpful staff.

Refused to refund an expensive, faulty product which is not fit for purpose. I will not use them again.