ODEON Luxe Sheffield

This Odeon has 10 screens Sound was awesome, we felt too entertained while watching #dhurandhar. Visited on 5December2k25. 5/5

Overall decent cinema. Screens are really small and not the best quality and the tickets are a little overpriced but the seats are very spacious and clean. Staff are very friendly and check everyone for their tickets on arrival to make sure no one is coming in up to no good, so you feel very safe. Shoutout to the young East Asian girl working on the door checking tickets, very kind and polite!

I was absolutely appalled by management at this venue. We had some troublesome males in our showing, who was ruining it for everyone, and really should’ve been kicked out. They were using phones, talking very loudly, openly vaping and even answered a phone call during the movie. We reported all of this to staff and management, in which they had a word with them about. Of course, they continued their shenanigans the second staff left the showing. Management could’ve handled that situation a lot better, and actually disciplined the men involved showing them that their actions have consequences. As a result, I will not be going again.

The cinema itself is very nice, comfortable seats and a good screen, but there is a clear ongoing problem with audience behaviour. I have never had these issues at Light or Cineworld, it seems specific to Odeon Luxe. During Avatar, Fire and Ash, multiple people were constantly on their phones, scrolling with bright screens on, as if the sofa seating somehow makes this acceptable. Several people also arrived late with their phone torches on, shining light across rows and over people’s faces, which completely breaks immersion. I felt extremely uncomfortable after politely asking the person next to me to stop using their phone and being met with a barrage of abuse. Tickets are expensive for such a poor experience. I spoke to security afterwards and while they apologised, nothing was actually done. This cinema really needs to enforce basic rules, including stopping late entry after the film has started. I will not be returning.

Online booking is awful. Unable to select 4 family seats together. Couldn't choose 4 specific adjacent seats. Had to do two seperate bookings. Signed up so I could try to swap the seats - function not available. Second booking showed the seats I'd just booked as still available. No phone support - hangs up after recorded message. We're now sitting in seperate seats for a family trip.