Morrisons

Went here for a meal deal. Got asked for ID. I passed my drivers test recently and the examiner took my ID and I will receive new drivers license in post within the next 2 weeks. Told the clerk this and shown the test papers as proof. asked if I can use student ID due to the circumstances and was told no. Understandable but they didn't allow my work colleague to pay for me. On top of this there is no signal and my wallet app didn't open and so I was unable to pay. Extremely dissatisfied with this experience. Won't be shopping here again.

I really dislike this run down store. Queues for self checkout are ridiculous. I've just had the displeasure of trying to get a single carrier bag and it seems there's a solo (stressed) member of staff holding onto them like a gatekeeper and I was told she had to deal with another customer before I could get my single bag. Just hang them near the tills! Then I needed a tag taking off an item. Had to again find this solo member of staff who's tutting at everyone. Awful. Same place that once asked my 87 year old Grandma if she'd paid for her shopping. (She was stood near the cafe after paying). Yes she showed her receipt, no she didn't get an apology. Awful place and thankfully only somewhere I've had to nip in if I'm collecting my relatives medication in the chemist next door. From now on even if it's only a pint of milk needed, I'm not bothering. As for my Gran, she now uses M&S across the carpark. Better customer service over there and according to her - cheaper for veg too.

Big shout out to the Asian security guard that was working 30/12/25 in the Afternoon. He went out of his way to find my little one a kiddie's shopping trolley to push around (which he didn't have to do) after we couldn't find one. He even told us to go do our shopping and he'll find us and bring the Trolley to us. A big thank you kind sir.

Cafe needs a manager - no cups, no warm drink takeaway cups - no milk in drinks machine - hot drinks are just luke warm - no mashed potato at lunchtime - no remote order machine working, just one person on tile and serving tables, very sad customer service when a bacon and egg sandwich with a hot choc costs nearly a tenner! You certainly know how to charge but not to supply a service

I have removed my last review from when we visited the cafe last year. WHAT A CHANGE. Very clean tables are empty staff seem less stressed out. Most importantly the coffee machines are brand new AND YHEY WORK !!!. we had a latte and it is very creamy and hot. I don't know what's happened but it has happend for the best we will be revisit in the future.