Lidl
Lidl offers a range of groceries at their James St location in York. This popular grocer is known for providing affordable options on everyday essentials, from fresh produce to household goods. A convenient stop for locals and visitors alike, Lidl offers a quick and easy shopping experience.
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The reviews below were last updated on Tuesday, 23 December 2025 at 09:13.
Clean new store, nice set up, love the bakery. Staff always in a hurry and quick to dismiss so not very helpful
Used to be much better until they rearranged everything a few months ago. The order of the store makes no sense (why is the cucumber two aisles away from the lettuce?), a weird configuration of self service checkouts and half are never being used despite a long queue. It really feels like they don't want you to shop here
DANGER TO SHOPPERS - AVOID! This shop has been getting more and more unfriendly since the instalation of barriers. Staff seem to be getting driven crazy with all the alarms going off. Today I had a member of staff shouting at me as I walked away, had I got a receipt and I said yes, did he want to see it and he said it didn't matter. Then a 2nd male on a till was looking at me aggressively and pumping up his upper body as I walked towards him and shouted something and when I said pardon, he then also said did I have a receipt and when I asked if he wanted to see it and he said yes, I approached him and he leapt out of his chair and lunged at me. He was pumping his arms and chest at me and I had to ask him to stop being aggressive and he didn't even seem to look at the receipt when I held it up for him but was saying believe me, this isn't aggressive in a menacing tone. I suspect the male is either taking steroids to work out or has serious anger issues. I genuinly dont feel any shopper is safe while this individual is working in store. Anyone reading this who is concerned about a partners behaviour, can contact the Police to make a request under Claire's Law to see if their partner could present a risk to them.
The store itself is great; always had a good selection of stuff and the staff are usually lovely. However a guy who works there was really rude and dismissive towards me when I was asking about a product; stormed off before I’d finished talking and was adamant the product was on the shelf. “Well it is there because I was literally just there 2 minutes ago.” I followed him round and he was pointing to the wrong products as a result of not bothering to listen or wait for me. I spoke to a manager who was lovely and said he would speak to him and was very apologetic about the staff member. Other than his poor attitude towards customers; which apparently has happened plenty of times before; which another staff member told me, the store is generally good.
Good quality products with great prices. Loads of 50% discounts on festive gifts sets. Ample parking spaces
Location
📍 James St, York YO10 3DW, UK
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Address
James St, York YO10 3DW, UK