Virgin Money
Virgin Money in Castleford offers essential banking services, highly praised by customers for its friendly and helpful staff.
About
Virgin Money is a key financial institution situated at 81 Carlton Street in Castleford, providing a range of banking services to support the local community. It serves as an accessible point for residents and visitors requiring financial assistance or day-to-day banking facilities within the town centre.
Customers often commend the team for their exceptional support, describing staff as friendly, approachable, and highly understanding, especially when assisting with card issues or other banking queries. The branch is dedicated to offering attentive service, ensuring individuals can manage their finances effectively and receive prompt help when needed.
Visiting Information
Virgin Money operates from Monday to Friday. The branch is open from 9:30 AM to 4:00 PM on Monday, Tuesday, Thursday, and Friday, with a slightly later opening at 10:00 AM on Wednesday, closing at 4:00 PM. It is closed on Saturdays and Sundays. The premises feature a wheelchair-accessible entrance, ensuring ease of access for all visitors.
from 14 reviews
Google Reviews
Reviews from Google Maps.
Showing 5 of 14 reviews from Google Maps.Last updated 5 February 2026.
Very helpful when I went in with a problem with my card.All staff very friendly and approachable.
After losing my bank cards I called in to inform them, I found them very helpful & understanding & they arranged a new card for me all within 10 minutes. Whereas the Halifax over the road showed me a phone & told me to get on with it ! Top marks for Virgin 👍👍
Can't understand why they closed pontefract and knottingley branches and moved everything to castleford where there is no parking near by and nobody goes shopping there
This bank is awful now, anybody who needs to take money from your bank cant do it on weekend or if need to pay someone, keep making up bank charges for stuff,looks awful taken over by virgin an gone pink design we are changing banks
No bank at knottingley or Pontefract
Location
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1 location
📍 81 Carlton St, Castleford WF10 1BW, UK
Details
Rating(Google)
Address
81 Carlton St, Castleford WF10 1BW, UK
Opening Hours
Source: Google