Halfords Autocentre Castleford

Fantastic service as always from start to finish friendly staff managed to get me in earlier than my appointment even though they were extremely busy and short staffed car now has fresh tyres on fitted to a high standard

Don’t even know where to begin. Dropped my car off for an MOT to be told it failed understandably as I thought it would need some things doing. I got quoted over £1000 to fix the issues including brake discs that apparently were warped (these was fitted by the RAC 6 weeks ago and was actually to my surprise not warped when I got them re-looked at) it was actually my calliper which they didn’t even mention which was £200 cheaper to fix than what they quoted for the brake discs. tyre pressure monitor systems were quoted £100 PER tyre….ford sell the full pack for £144 so they was going to be changing £256 just to fit them which is extortionate. what I’m trying to say is the prices are extortionate, things they say that need doing get a 2nd opinion and definitely get a quote from a different garage as you could save £100’s. Would advise friends and family to avoid at all costs.

Not really sure where to start with this, if I could rate 0 stars, I would. Dropped my car off for MOT Wednesday 24th September, to be told that it had failed on a number of things, which I did expect as its a 10 year old car. (Please note one failing was a previous repair made by Halfords the previous MOT year…) The guy behind the desk couldn’t work the computer and couldn’t give me a full quote but estimated that it would cost £500 at the most to repair everything, to which I agreed. I brought back my car on Thursday 25th, dropped my keys off and asked the girl behind the front desk to call me before doing any work to advise on the actual cost rather than an estimate. She called me a few hours later and told me the cost would actually be £1,039 rather than the £500 estimate. I told her that was double than what I’d been originally quoted and I couldn’t afford to pay that, she advised they had payment plans and I almost agreed but I thought I’d get a quote elsewhere before going ahead. I made 1 phone call to an independent, local garage and he agreed todo all the work for £570, including a new MOT. Still expensive but almost half of what was quoted at Halfords. I understand that different companies use different suppliers etc but I almost lost out on £469, in the middle a cost of living crisis, that’s a drastic difference and totally unbelievable. I will never, ever use Halfords again and I’ll make sure that I advise against any family or friend using them too.

Excellent customer service very fast and reliable garage fair prices would 100% recommend

Easy to book MOT online for convenient time around my working hours, quick to put my car through its MOT, although it failed they managed to complete the repairs the sane day at a reasonable price.