Riverside Medical Centre

Doesn't even deserve 1 star! I am absolutely disgusted with this doctors surgery! The most rudest uncompassionate receptionists working on the desk! Doctors themselves seem fine but it's just the amount of times it been like pulling teeth trying to get through for an appointment to end up getting fobbed off nearly everytime! 😡 Not to mention the serious incompetence of the receptionists when you need stuff to be urgently done! I'm overdue with stuff thanks to there lack of incompetence of getting a blood form off the system because they do not have the competence to get me it! Its not the first time its happened either! I don't think these receptionist are bothered about helping you even when you are nearly on deaths door! Why is Pontefract hospital so more efficient than this waste of space! No wonder our hospitals are rammed because of these absolute jokes! What the hell am I paying taxes for when I can't seem to get to see a doctor?!!!!! It's diabolical and someone high up needs to sort it out pronto!!!! 😤😡

Worse medical centre ever. 11 days waiting for medication 5 days without due to nobody looking at emails then went to surgery asking where it was and was given a bar code to get my meds. This was a barcode that had already being used so yet another day waiting told by receptionist it would need to be issued by a doctor but I would get a call when it was issued later today so I can collect. This never happened. Terrible service nobody cares about you at all they're all in their little bubble ignoring your needs. This will be reported to practice manager and pushed as high as it can go. Heart meds need to be taken not ignored for 11 days. Disgusting service

The morning receptionist are by far some of the rudest people I've ever spoken too. Zero communication or people skills. Definitely not the right job for them.

In the past year there have been incomplete repeat meds orders, lack of communicant between departments and doctors, urgent marked request not followed up, and a lack of answering the phone from 4:30 pm onwards. This place is going down hill fast.

A truly superb medical center! Always fantastically friendly and remarkably accommodating!! Moved to this centre 2.5 years ago and they have been fantastic, polar opposite to our previous practice in Outwood. Many thanks indeed!!!