Castleford/Services/Travel Agents/TUI Holiday Store

TUI Holiday Store

Plan your next adventure with the highly-rated TUI Holiday Store in Castleford, known for expert advice and fantastic deals.

About

The TUI Holiday Store in Castleford is your local destination for planning unforgettable getaways, located conveniently on Carlton Street. With an outstanding Google rating of 4.9 out of 5 stars from numerous satisfied customers, this branch is highly regarded for its exceptional service and expertise in travel planning. Whether you're dreaming of a sun-soaked beach holiday, an adventurous family trip, or a relaxing cruise, the dedicated team is ready to help make your travel dreams a reality.

The experienced staff at the Castleford store are renowned for their welcoming approach and in-depth knowledge of TUI’s extensive range of holidays. Customers consistently praise the team for providing valuable advice, carefully explaining options, and securing excellent deals tailored to individual needs and preferences. Their commitment ensures a smooth and enjoyable booking experience, leading to many repeat customers who trust the store for their future holiday arrangements.

Visiting Information

The TUI Holiday Store in Castleford is open Monday to Saturday, with specific hours of 9:00 AM to 5:30 PM from Monday to Thursday, 9:30 AM to 5:30 PM on Friday, and 9:00 AM to 5:30 PM on Saturday. The store is closed on Sundays. Accessibility is a priority, with both wheelchair-accessible parking and entrance available. For convenience, the store accepts various payment methods including credit cards, debit cards, and NFC payments, ensuring a hassle-free transaction.

4.9

from 85 reviews

Google Reviews

Reviews from Google Maps.

Showing 5 of 85 reviews from Google Maps.Last updated 5 February 2026.

Anonymous

5/5

a month ago

Booked with Adele in castleford store. Brilliant friendly service and nothing was too much trouble! Thanks so much!

Anonymous

5/5

a year ago

Me and my husband went to tui castleford today with an idea of where we wanted to have our family holiday this summer. Adele was very welcoming and talked us through our options. She helped find us a great deal,in a perfect location for us,which had all the activities/facilities we wanted for our two teens. She has a depth of knowledge on different resorts making it an easy decision. All together a great experience and will definitely book our next holiday with them.

Anonymous

5/5

2 years ago

Made a new booking this morning with Tracey, explains everything & goes through everything, all the staff are great. Booked 4 times this year & each holiday has been brilliant, already booked 2 for next year & will certainly book again with the Castleford store, all the staff are great, I even order my currency online & always get a good rate. Thanks again ladies, brilliant service, a credit to the TUI brand.

Anonymous

5/5

2 years ago

Today we booked our first ever Marella Cruise with Tracey. Her knowledge & experience was invaluable in confirming our destinations. It's great to be able to follow & review excursions on the app. Already looking forward to this holiday. Thank you Tracey, your advice is much appreciated.

Anonymous

5/5

2 years ago

Fantastic customer service from Tracey. Very knowledgeable and able to work to any budget to get the customer the best deal. I always return to book with Tracey, she's booked me some fantastic and memorable trips... Egypt, Bulgaria, Austria just to name a few. Her recommendations never disappoint.