Wickes Sheffield Crystal Peaks

A very bad experience, I was accused of shoplifting after viewing a display sander on walking towards the counter I was shouted at first asking if I was going to pay for the item (how she thought I could conceal said item I don't know) I have never taken anything period from any store ever and at my time of life I won't be starting either, I should have complained to higher management but the loss will be theirs when I order a kitchen from someone else and not the one in store I had also gone to view. Minus 1 star is more apropriate

Actually this place has become my main place for DIY stuff now that i have a trade card znd get 10% off, I usually use the Rutland Road store, but they sent me to crystal peaks. There is a good quality own label cordless drill that had £40 off. I bought a few bits and was well treated by the staff. They kept an eye out and approached me when they saw I needed something. Polite and helpful at the till too Good all round and I got a discount on my already discounted drill!!

My husband and I have been in Wickes Crystal Peaks for bathroom tiles. The guy we asked for assistance to was called Brad he was extremely helpful and friendly went out of his way to help us find the correct products needed for our job. We also asked about a new kitchen and again Brad was so helpful in organising an appointment for a kitchen surveyor to come out and measure up ect. We have been in hundreds of shops but have never had the service given to us by Brad what an assect to Wickes Fantastic service.

Need to train their staff better or hire less volatile, short tempered older gentleman to be on the shop floor. Just been scammed out of £10 because he couldn’t be arsed to check himself the label that clearly stated the item was £46. Instead of going to check he made me go and grab the label and then called me a liar. If he couldn’t have been bothered to go himself he would have seen I wasn’t lying. Anyway, bought them because I desperately needed them but will go else where next time.

Always a pleasure to visit always find what im wanting and easy to get delivered for large bulky items staff always friendly and helpful.