The Feathers Hotel

Stay. Done The Feathers is one of our favourite hotels and we have been coming here for several years. As ever, check in was quick and efficient with Mary making us feel most welcome. Our Deluxe room was very smart and most comfortable, with lovely views across the Market Place. Breakfast is served at the table (rather than those awful buffet affairs) and fulfils my simple requirements of a cooked breakfast, ie quality ingredients, perfectly cooked and nicely presented. Our Full English was top notch and the eggs Benedict we had on our second morning were perfection on a plate. Our cooked breakfasts were preceded by fruit salad and yogurt and I must mention that although these options are always available, they aren’t actually included in the menu, which could mean that some guests might miss out, and I heard one lady say that she didn’t realise that she could have cereal. I would suggest therefore that such options are reinstated on the menu. As an aside, I should also mention that the hotel bar is easily the smartest in town and is very comfortable. As expected, the service here is also top class, as it has been throughout our stay. The Coaching Inn Group is our favourite hotel chain and over the years we have stayed in many of their hotels. Without doubt the Feathers in Helmsley is our favourite, and while much of the attraction here is the sheer class of the hotel, the beautiful location and the comfortable style of the building, the biggest asset is undoubtedly the staff. Whether it is the reception team, the serving staff, cleaners or whoever, they are all incredibly friendly and give the impression of loving what they do, and they make you feel valued and most welcome. Special people make a special place, which is why we keep coming back.

Helmsley WI: We held our Christmas event here in December 2025. We had a private room,, decorated beautifully for Christmas, and although there were 30 of us, we had excellent food & service. The staff were very friendly & helpful, even though they were under pressure, as the hotel bar & restaurant were full. Many thanks for making our Christmas event successful & fun! Recommend !

Having stayed at The Feathers on numerous occasions, today we want to thank the Coaching Inn Group for their very generous offer of a free birthday meal which has been really enjoyed by my husband and I today. Full marks to Tom and the kitchen staff for an excellent meal ( chicken Parma and fish/ chips.) The quality of the meal was outstanding and the portion sizes were enormous! Despite a busy Christmas lunchtime, we also send thanks to the serving staff, especially Ali. All staff were pleasant, courteous and happy to personalise our experience (following a tooth extraction) We look forward to return for overnight stays at Helmsley, Thirsk and Malton. PS. This review was nothing to do with my meal being ‘ free’. We would happily have paid double for the quality, service and happy atmosphere today.

We didn’t stay overnight, so can only comment on the food and service, but what a lovely pub. The staff were incredibly friendly, the service was quick and efficient, and the food was excellent. We hadn’t booked a table but were still accommodated without any fuss, which was much appreciated. Given our lovely experience at the pub, we would love to stay overnight in the future.

Fantastic service and food. Attentive staff who were so accommodating especially the man with the Northern Irish accent , a proper host. Food and drinks superb. Dogs made welcome. Would highly recommend.