Tesco Superstore

Good selection of food and alcohol Nice choice of vegetables and fruit Plenty of alcohol and beer here Car park is OK perhaps a bit tight parking spaces? Atm outside.

Used this outlet first time today.My wifi didn't work so couldn't load my tesco card on my phone and didn't have my actual card with me. Just want to commend Liam one of the staff who spent time with me to resolve my problem Turns out my app was out of date and needed to login to Tesco wifi to sort it. Liam logged me into interenet update my app which resolved ed my problem. Not only that he took me through the self checkout and helped me there again. Staff here particularly Liam are very helpful.

Tesco advertise that they have an ATM on their large sign at the top of the ramp. On the ATM, Tesco have their name on it in large letters, and in small letters NatWest bank is mentioned. The machine has not worked for weeks now, and when I mentioned it to 'Customer Services', I was fobbed off with the reply that it was nothing to do with them, and that it was the responsibility of NatWest to sort it out. I wasn't even offered a phone number to contact NatWest and the customer service staff member just turned her back on me. Not impressed.

Have used Tesco Ilkley for nearly 30 years but they are trying so hard to drive us away. Empty shelves and even if they were full they have much less choice than they used to. Much more expensive than it used to be. High shelving that average height people cannot reach. Gents toilets not working. It seems like they have stopped caring. It seems like we are being forced to drive further afield. Sorry Tesco you have got this one wrong big time.

The branch manager has AWFUL customer service. She was rude to me and my father.