ALDI

Some staff are very rude and lack basic customer service. I realised at the till that I was unable to buy one the items due to an ingredient inside it. When I asked if I could leave the item, the cashier abruptly told me to go and put it back (never have I been to a supermarket where you are told to go and put something back at the other end of the store while carrying an impatient heavy toddler who wants to leave the store as soon as possible). To avoid confrontation, I agreed, holding up the queue in the meantime. To be honest, it's always this same lady who is snappy and cold.

Same as the other Aldi stores with the new layout, alot of the shelves were empty but it was 8pm I went so at the end of the day

Great place to shop. The self service tills are very slow and unresponsive. The store seemed to have a lot of staff on the shop floor who were helpful but they need human till points open for the older people because of the poor self service points. Use your staff more effectively.

Generally a great place to shop, except when they have the staff putting things out. The problem is they seem to start putting one item out, then leave the cages in the middle of the aisle or often in front of the shop and you want and then go somewhere else and start putting other shopping out and this happens simultaneously all over the store there are block and trip hazards everywhere. The new digital price facings are excellent when they are in place, which is about 75% of the time. Check out stuff our friendly the new self-checkout area is better than most of the supermarkets since as soon as you put a bag on it it doesn't need a member of staff to say ok and start packing it now (ASDA I'm looking at you) Better training could be given to Stafford regarding items that are out of stock It seems that the standard answer is "oh that was a special"considering it was an item that has been on continuous sale for about the last 7 years I doubt it... Items with a discount such as 30% have to be manually entered by the staff otherwise you pay full price. The 30% off the problem is if you don't know what the price was in the first place, it's 30% off what? This is because discounted items are often grouped away from the actual price facing, and don't have an individual price attached. All that said, 4 stars.

This store is well stocked and have a great variety of product and produce and the staff are friendly and helpful.