LaserZone

Customer service was excellent we were helped by Isobel who was also our marshal. She was great at explaining everything to us. When we were playing the game my brother who’s 5 didn’t really know how to play, but she took her time helped him shoot a few people and find a couple of bases so he didn’t feel left out. Would definitely go again, especially since the staff made it welcoming and took their time with us. We had an excellent visit. Thank you so much!!

I would just like to say what a fantastic team you have at Castleford. I have booked two birthday parties there this year and both times went absolutely perfectly. The party area was always tidy and big enough, the party bags are a great addition, the food was always spot on and the tables always well presented. The team were always happy and excited to see the kids and get them ready to game. Even the more shy members of our group were raring to go after meeting our party hosts. The games themselves ran really well and the arena is great. For one of the parties I sat in our party area whilst the group were gaming and I watched your team working. They are a credit to your company! Always making sure the area is clean and tidy, and the food area is spotless. There was always enough staff to keep the queue to a minimum and each gaming group seemed to flow through the gaming area seamlessly. You should be extremely proud of your team. We will definitely be booking here again for future parties. Thank you

A small party of 5, booked in online, needed to change the time to an hour later and the staff were very helpful and accommodating, they moved it back and hour - no issue (top customer service) The kids went in and had a great time, they were all allowed to be on the same team, and wanted to go again when they came out. We paid for the mini game and 4D mini golf combo, mini golf was next door. Good experience - thanks for hosting us ❤️ 🤩🚀👾

Great experience overall except I'm a regular costumer and booked mega mission which is 2 games and did not get a break as usually between the games I was wearing a sunflower lanyard but the changes was still not explained.

My son had his 14th birthday party here. The staff are absolutely fantastic! Polite, helpful and friendly. They work really hard, running around making sure everything is perfect, they looked after me as the parent as well as the kids. The whole party was exceptionally easy to organise and we simply had to turn up. 2 games and a pizza buffet later, we had 8 very happy boys. I can’t recommend Laserzone Castleford enough! Thank you