Premier Inn Leeds City Centre (Whitehall Road) hotel

I have stayed here 3 times now and it is genuinely a great hotel. Good value - clean, comfortable and well located. The staff are so friendly and nothing is too much trouble. The Plus rooms are a bit better if you want to relax in your room but standard is fine too. Top choice for overnight stays in Leeds.

The rooms were clean and comfortable, the water pressure and temperature were good. But the highlight of the stay was the staff. We had a couple of gore unrelated issues and the staff were incredibly helpful, going out of their way to provide us with incredible service and help. Additionally they accommodated one of our party who is gluten and dairy free. The premier inn tends to have a standardised experience and it’s not a bad one but our stay at Whitehall road really was taken to the next level by the staff. Their general attitude I also feel deserves a mention, most hospitality will maintain smiles but you can tell it’s forced their like that because that’s how management has told them to behave. Either the staff here are incredible actors or they’re actually happy welcoming people, which made our stay that much more enjoyable.

Cheap room in budget hotel. Room was cold, had to ask for the heating to be switched on at reception. Parking is close by, but £25 for an overnight!! Will use again for a cheap stop over, need cheaper parking options. 3 for service as self check in and heating issue. Easy walk into centre...

You know what you're getting from a Premier Inn in terms of the room and this is super close to the station. I stayed here as a coeliac and Tracey and the breakfast team were wonderful. They cooked me fresh gluten-free breakfast items and took real care over cross contamination. Best experience I have had at a Premier Inn- thank you!

Very predictable Premier Inn, but I had a Premium room which was worth it. The staff in the bar and restaurant were lovely. Excellent all round experience.