
Cash Converters
Find pre-owned treasures from electronics to vintage records at Cash Converters Thornaby, renowned for great service and fair prices.
Cash Converters Thornaby, located at Vale House in Stockton-on-Tees, is a popular destination for those seeking a diverse selection of quality pre-owned goods. Renowned for its friendly atmosphere and customer-focused approach, this store offers a unique retail experience where shoppers can discover everything from electronics and video games to musical instruments and vintage records. With an impressive Google rating of 4.8 out of 5 stars from numerous satisfied customers, it stands out for its commitment to service.
The Thornaby team prides itself on providing excellent customer service, with visitors frequently praising the staff's helpfulness and patience. Whether you're looking to buy, sell, or simply browse, the store features a constantly changing inventory and fair, reasonable prices on a wide variety of items. It’s an ideal spot for finding unexpected treasures or for trading in unwanted goods.
Visiting Information
Cash Converters Thornaby is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:30 AM to 5:00 PM, remaining closed on Sundays. The store is designed to be accessible, offering wheelchair-accessible parking and entrance. For convenience, a range of payment options are accepted, including credit cards, debit cards, and NFC mobile payments.
from 27 reviews
Google Reviews
Reviews from Google Maps.
Showing 5 of 27 reviews from Google Maps.Last updated 2 February 2026.
Excellent Staff who have displayed excellent customer service skills. A variety of items to choose from including video games, instruments and vintage records. Very fair and reasonable prices, always happy to shop there.
Absolutely thrilled with my recent experience at Cash Converters! From the moment I walked in, I was greeted with a warm smile and a welcoming atmosphere. But what truly made my visit exceptional was the outstanding customer service. Kev went above and beyond to assist me. I came in with a vague idea of what I wanted, and Kev patiently listened to my needs, offering insightful suggestions and expert advice. His knowledge of the items in the shop was impressive, and he guided me through the selection process with genuine enthusiasm and professionalism. Thank you, Kev, and the entire team at Cash Converters, for making my experience truly remarkable!
Main reason I came on here is to mention how a staff member named Kev went out of his way to help with something I was confused about, he had so much patience and acted like it was nothing, very kind human being. Also need to mention how just as lovely is another staff named Shaun, he will also go out of his way for you to help with anything you need. Really appreciate the both of them.
I have been using them since opened, however the last couple of times i have been made to feel like rubbish, i was told previously my type was the type of customer that they need, as in selling unwanted goods. no hello, just a dirty look as if coming in to sell them something is an inconvenience to them! If you want self worth, don't sell your items here.
Super friendly staff, went in to sell my old xbox and got more than I expected! Service was really quick and all staff made me feel welcome. Awesome store!
Location

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1 location
📍 Unit 1, 2, Vale House, Thornaby, Stockton-on-Tees TS17 9FD, UK
Details
Rating(Google)
Address
Unit 1, 2, Vale House, Thornaby, Stockton-on-Tees TS17 9FD, UK
Phone
01325 802632Website
Visit Website →Opening Hours
Source: Google