Tesco Extra

Going through a sketchy patch at the moment. A refurb is going on, but not being carried out well compared to other stores (we've experienced a few) aisle end signs show incorrect ranges, layout is amazingly arbitrary, the "such and such an item is now on aisle X" signs are often incorrect or so general as to be useless - "Non food" doesn't narrow it down. They have one guy with a "I can help you" sign, compared to 3 or 4 at Mansfield when they did their refurb, plus no interim store layout map for customers to check. At the same time, stock seems to be getting very hit and miss with multiple ranges out of stock on last visits. Perhaps one to avoid until New layout is settled in. Update for Jan 2026. Signage still wrong despite layout settling down, still stock issues (despite branch in Rotherham centre never seeming to have the same issues.) Many of the new fridges don't have working lights and had an elderly lady ask me to look for something for her as she couldn't see. Car park seems a lot quieter, so wondering if the new layout with the hard to access and aisle blocking fridges has caused footfall to drop? This was a quick stop as I was passing, but tend to avoid this branch now due to new layout and ranges being out of stock so often.

Awful. Typical large Tesco store, poorly laid out and overpriced. I've visited several times and constantly had a poor experience. Using the self service tills is pointless as I am stuck waiting for a security check on every single shop. What is the point of self service tills if you have to have a cashier going through the customer's entire trolley every time they shop with you. Avoid this place like the plague.

This store is being updated either new fridges, shelving etc. The stock has also been moved around in the new re-fit. So a bit confusing at the mo, but I'm sure it will be better once it's complete. Goods in the store are plentiful. Staff and helpful, especially guiding us to where products have moved to. It's Christmas so busy busy busy

Pharmacy Review: Counter staff are helpful and friendly. The lady pharmacist here is nothing but arrogant, bad mannered and rude. If you're happy to be patronised and lectured whilst picking up a prescription then go here. If not, there are plenty of other pharmacies locally so support local business instead. I won't be collecting any future prescriptions from here.

Dear Tesco Management, I am writing to express my deep frustration and disappointment regarding the shocking level of negligence and indifference shown by the night shift team and the store management at your Tesco Extra location. After driving over 200 km to make a scheduled delivery, I have been left waiting outside the delivery gate for more than 40 minutes. No one answers the phone number displayed on the gate, and the buzzer next to the door is completely ignored. There is no visible working schedule, no contact information for out-of-hours assistance, and clearly no sense of responsibility from the staff on duty. This kind of unprofessional behaviour reflects a total lack of organization and respect for partners who ensure your supply chain runs smoothly. It is unacceptable that drivers, after long hours on the road, are left stranded at your facility because of a careless and disengaged night shift and absent management. I strongly urge you to review the performance of this team and take immediate corrective action to prevent this kind of disrespectful situation from happening again.