Matalan

A staff member I believed named Charlotte, is really loud, I heard her say things like “I wish these customers would leave” around an hour before the shop closes. She was talking bad about co-workers too when customers were around. As I was walking around I can see the staff doing their jobs but she was complaining and saying they aren’t doing anything.

Went in to use cafe, stood for a few mins deciding what to have, went to counter to be told they were not doing jackets as she was on her own, no wonder it was empty, if it can't cope then close it

My absolute compliments to the lady who served me today on self checkouts. I didn't get her name unfortunately but a lovely blonde lady. She was so helpful and friendly. She advised me on how to get 20% off my shopping which saved me almost £25. She even packed everything for me even though it was self service. Great and friendly service. So thank you 😊

This Matalan store is big, spacious and very welcoming. It feels like a nice, calm shopping trip. There have been several occasions where there are not a lot of choice in sizes available, especially for mens clothes. Since the addition of the self-serve tills, the queues are so much better. Previously, you could be queuing for an age, but now, you can use the self-service tills and complete your trip a lot faster and more conveniently.

The sausage sandwich was not nice at all and it was way too expensive for what it is and I don’t know why it’s so expensive should be ashamed the red sauce was revaulting and tasted like it had been there for ages not happy