Springfield Surgery

The front line staff are just to die for. Calm, pleasant and very credible. Very organised and very credible GPs and nurses. Everyone seems to be trying to find you a solution and not to get rid of you. Highly rated for me.

I have been a patient here for over 40 years. In all that time I can honestly say every GP's has been exemplary. My children have had excellent medical care from birth to adults and when my mother became elderly they were absolutely fantastic with her. DR Dawson telephoned with condolences when she died and even telephoned on the first Christmas she passed. That tells you the relationship they had. There are very few GP's like Springfield Surgery GP's. They are always efficient yet compassionate, and when needed will ensure you are seen and treated. Thank you and keep up the good work!

This surgery is run excellenty. I was seen by Dr Simon Gazeley and as the problem turned out to be nothing, he didn't make me feel like I was wasting his time infact he said I had done the right thing and any other problems to get it checked. He was so friendly and caring. It is a shame that they are too far from where I live as if they were closer I would enroll with them in a heartbeat. Modality should take some tips from them and maybe then the patients in our area would have a good practice again.

After transferring to other GP surgeries in south of England, I must say the service at Springfield Surgery has been excellent. Always able to get an appointment immediately (and not 2-3 week wait). Massive thank you to everyone working there including all the staff at reception and back office.

I can only review the facilities, as I am not a patient there. My wife has had good experiences with her care there. Excellent access for parking and the waiting room is neat, clean and bright. The seating is comfortable, unlike the metal street furniture of most NHS EMS waiting rooms. There is a good selection of reading material, but nothing to challenge the mind. I prefer, as a show of competence, that doctors put their old periodicals or other medical subscriptions out for patients to access and read, though the cost of replacing these might be prohibitive in making them accessable to patients. My dentist used to do this and it was very stimulating to have reading material at an academic level, instead of 'picture books' like hello, or newspaper propaganda of little worth. Grateful that there isn't a loud wall mounted TV as well, some clinics do this and it makes the wait time a living hell of BBC noise. Keep up the good work.