Tesco Mobile

Hello. Yesterday, i.e. February 26, 2024 at 5:30 p.m., my wife and I came to the Tesco store in Doncaster, Balby, to swich the number and sign a contract with the Samsung Galaxy S24 Ultra phone. I will add that I am your customer and this is not my first contract with Tesco Mobile. The phone was supposed to be for my wife, it's her first phone contract, so I went with her to help her, plus we come from Poland, my wife doesn't speak English fluently, so I wanted to help her even more. From the very beginning we were treated very unpleasantly. Two bratty ladies, probably offended that we interrupted their conversation, reluctantly served us, and the woman who served us in the meantime was writing something on her phone the whole time. While the advisor was reading the terms of the contract, I was explaining everything to my wife so that she understood and accepted it, which irritated both ladies who refused to sell us and said that I couldn't explain it to her in this way and if we wanted the contract, it would be best to do it online. This is undignified and racist behavior that we have not seen anywhere else and I have no intention of leaving it like that. Then we went to Tesco in Edenthorpe where a nice gentleman served us properly and did not make any problems with anything, he gave us time to read the contract and explained everything very well. I'm counting on your reaction on this matter.

Friendly service. Probably the best place in Doncaster to buy a mobile phone. My Brother and Aunt both love this place. Good prices on phones.

Popped in last week to look at upgrading. Walked in and 2 members of staff were dealing with a customer. So I thought I'd have a look around and wait. Not one of them acknowledged me, said hello, told me they wouldn't be long, take a seat, nothing!! I appreciate they were busy but how do these people get customer facing roles? I sat down for around 20 mins and after still getting no response I walked out. I mean I went in to give my custom and didn't even get so much as a hello? There was a gentleman who looked like he was also waiting and he even looked bugged! So I thought I'd right a review as to tell you the truth I think it's disgusting.

Went to Balby store to upgrade fones today. Adam was absolutely great .. could see we werent very gud with technology and helped us through the change .. went to our local wath store on friday only to be waiting 45mins and listen to the tesco colleague talking to her customer about tattoos whilst 3 customers were waiting to be served. Well worth the visit to balby and the employee had excellent customer service...

Excellent service, the best offers mobiles and prices, extra 25% off for clubcard. 3rd mobile contract in raw with tesco mobile. Thx