Sports Direct

Minimal staff. No one on shop floor to ask to get the right size pair of trainers for my granddaughter. One appeared after 5 minutes of waiting (one girl on till serving ) and said would be 2 minutes. Another 5 minutes waiting, and walked passed us again, same response. Two more potential customers waiting also. Another 5 minutes and decided to leave. As did the other 2 men. One put a £100 trainer back...meadowhall next time!

Do the staff actually receive ANY customer service training? Does the company actually care about this at all? I've been to a couple of different branches and so far had staff continue to talk between themselves while processing my sale without ever even acknowledging my existence, staff member scrolling Facebook on their phone while serving me, staff openly using bad language on the shop floor. How do you not get absolutely dragged by every secret shopper? Is this just what I have to accept to get sports wear without taking out a loan? How far we have fallen.

We went to this store and found what I thought was a offer 10 each ir two for 16

So disappointed went to buy a pair of black cargo shorts being sold for 24 a pair as advertised or two for 30 in the summer sizzler advertised sign got to till 59 I asked about two for 30 staff said it’s two Ts or two Shorts so I just went for the one pair of shorts 43 I didn’t argue but refused to pay & left Online they are being advertised for 23 pounds. My son brought a pair of tracksuits last week bottoms advertised for 35 at till 60 pounds. No point speaking to staff look like there all ages 14 years old. Will never go there again will order from Primark Amazon & shein. 👎🏻

Lovely staff, very helpful and attentive. Would shop again.