The Works

Discover a treasure trove of books, art supplies, stationery, and gifts at The Works in Harrogate, perfect for all ages.

The Works Harrogate is a well-regarded discount retailer situated on Oxford Street, offering a diverse array of products for all ages. It's a fantastic spot to discover value on books, stationery, arts & crafts supplies, and toys. With a solid Google rating of 4 out of 5 stars, it's a popular choice for both locals and visitors looking for a bargain or a gift.

Customers often highlight the vast selection available, particularly praising the extensive range of books. The team at The Works aims to provide a helpful shopping experience, often assisting patrons in finding just what they need and offering recommendations. Whether you're stocking up on school supplies, finding a new read, or exploring creative hobbies, The Works provides options for various interests.

Visiting Information

The Works in Harrogate is open Monday to Saturday from 9:00 AM to 5:30 PM, and on Sundays from 10:30 AM to 4:30 PM. The store features a wheelchair accessible entrance, ensuring ease of access for all shoppers. For payment, customers can conveniently use credit cards, debit cards, and NFC payment options.

4.0

from 25 reviews

Google Reviews

Reviews from Google Maps.

Showing 5 of 25 reviews from Google Maps.Last updated 31 January 2026.

Anonymous

2/5

a year ago

I have just been into the Harrogate store and the chap who served me couldn’t have been more rude or unhelpful if he tried! He placed the items (all of which were different sizes boxes) on the counter at all different angles. He could see that I was struggling to pick up the items and made absolutely no effort to straighten them or at least make them easy for me to pack! I dropped two items which very kindly someone picked up for me. He only said two things “do you want batteries” and the cost of the bill. No please or thank you whatsoever! So rude and unhelpful. I certainly won’t buy anything if he is serving, I shall ask another member of staff. Appalling customer service.

Anonymous

5/5

2 years ago

Fantastic experience at The Works Harrogate. Had a vast range of the genre of books I was looking for. Served by a lovely colleague called Helen who was very helpful and really nice to talk to, with some good recommendations for books.

Anonymous

1/5

4 years ago

The works store in Harrogate, is not going to survive if its not changed back to stocking up on the items it used to have in it's previous location. Many customers have complained about this change, and the store is now a lot quieter to nil footfall, compared to what it used to be. Nor can the more popular items be ordered on the website. I fear this is the beginning of the end for the works. Not even worth the 1 star. I for one go elsewhere, what else can I do. And " no" it's not the pandemic that's caused this.

Anonymous

5/5

4 years ago

Think this the biggest Works store I've been too. There is a brilliant range of books and accessories for all ages. Prices are really good and the store is well laid out.

Anonymous

5/5

3 years ago

I like the new bigger store. Great pens.