Killingbeck/Services/Post Offices/Crossgates Post Office
Crossgates Post Office

Crossgates Post Office

Crossgates Post Office offers essential postal and banking services, highly rated by customers in the heart of Leeds.

About

Crossgates Post Office is a vital community hub situated on Austhorpe Road in Leeds, providing a comprehensive array of essential services. With a superb Google rating of 4.8 out of 5 stars from numerous customer reviews, it’s a trusted local resource for residents and visitors alike, ensuring convenient access to important amenities.

Beyond sending letters and parcels, customers can access a wide range of services, including personal and business banking, passport and driving licence applications, foreign currency exchange, and bill payments. The dedicated team at Crossgates is frequently praised by customers for their helpfulness and efficient service, working to ensure a smooth experience for various transactions.

Visiting Information

Crossgates Post Office operates from 9:00 AM to 5:30 PM, Monday through Friday, and from 9:00 AM to 12:30 PM on Saturdays. The branch is closed on Sundays. It is committed to accessibility, offering wheelchair accessible parking and a wheelchair accessible entrance for all visitors. For transactions, the Post Office accepts major credit cards, debit cards, and NFC payments.

4.8

from 185 reviews

Google Reviews

Reviews from Google Maps.

Showing 5 of 185 reviews from Google Maps.Last updated 8 February 2026.

Anonymous
1/5
a week ago

The star is due to a rather older lady, probably above 50, with glasses and blondish hair who is not bothered at all to help out a mom with a baby girl, clearly struggling and not having time to go to the post office every day to get something done. She did not care about us at all, I was there WAY BEFORE closing time and even then, five minutes can be spared to help a customer. Poor very poor and ignorant service. I don’t even believe she has kids, even if she says she does. Truly appalling how little care can be shown to other women as a woman. Hope not to see the same woman again. Not happy.

Anonymous
5/5
a week ago

Joleen was really helpful in processing my driving licence renewal. Many thanks. Great customer service.

Anonymous
1/5
2 months ago

I been visiting this post office since last year for deposit and there was lady who is always on counter no 4 she been so nice and humble and bt on the other side there’s another lady on counter no 2 or maybe 1 since last two weeks she was refusing to let me deposit because she believes that I’m doin something wrong n that’s y I come over to deposit and the way she acts it was really rude and it was clear that she been raciest towards me coz I had seen her treating other people nicely however when it’s me she always behaves rudely I hav never ever seen a rude woman like her and pls don’t do racism on race , colour n ethnicity 🙏🏻

Anonymous
5/5
2 months ago

I've used this Pod Office a few times now and have to say that the staff are fantastic. I was in this afternoon and despite the big volume of customers, the two ladies behind the counter were efficient, helpful and very friendly to everyone they served,

Anonymous
5/5
8 months ago

I had a great experience at crossgates post office, I was seen quickly by a woman called Joanne. She was very helpful, patient and kind. She helped my daughter get her passport done even though she was busy. People like her make the world go round, thank you- Elease

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1 location

📍 9 Austhorpe Rd, Leeds LS15 8QS, UK

Details

Address

9 Austhorpe Rd, Leeds LS15 8QS, UK

Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 12:30 PM
Sunday: Closed

Source: Google