Killingbeck/Services/Travel Agents/TUI Holiday Store

TUI Holiday Store

Plan your perfect escape with the highly-rated TUI Holiday Store in Cross Gates, Leeds, offering expert advice for memorable journeys.

About

The TUI Holiday Store in Cross Gates Centre, Leeds, is a dedicated travel agency assisting locals in planning their perfect getaways. Situated conveniently within the Crossgates shopping complex, this branch of the renowned TUI brand boasts an impressive Google rating of 4.9 out of 5 stars, reflecting its commitment to customer satisfaction and quality service.

Whether you're looking for a relaxing beach holiday, an adventurous city break, or a comprehensive package deal, the experienced team at TUI Crossgates is ready to help. Customers frequently praise the staff for their friendly demeanour, helpful advice, and meticulous attention to detail in arranging travel plans. From initial booking to pre-holiday information, the team strives to ensure every aspect of your trip is well-organised for a comfortable and memorable experience.

Visiting Information

The store operates from 9:00 AM to 5:30 PM Monday to Thursday, 9:30 AM to 5:30 PM on Friday, and 9:00 AM to 5:30 PM on Saturday, remaining closed on Sundays. Accessibility is a priority, with wheelchair-accessible parking and an easily accessible entrance available. For payment, customers can conveniently use credit cards, debit cards, or NFC, ensuring a smooth transaction process.

4.9

from 56 reviews

Google Reviews

Reviews from Google Maps.

Showing 5 of 56 reviews from Google Maps.Last updated 8 February 2026.

Anonymous

1/5

8 months ago

Paid twice the holidays, and still didn't get the offer I paid. No convinced any explanation the given if any.Needed book other holidays, thr same but more expensive. TUI should cover the difference, but it looks they won't and I will need fill a official customer claim

Anonymous

5/5

a year ago

Wonderful holiday arranged by TUI Crossgates for us. We were kept fully informed during booking and in the lad up to the holiday. The flight was comfortable and we were well looked after on board. First rate Hotel at the RIU Penninsula all arranged by Laura Rhodes at TUI Crossgates. We were very well looked after during the booking by TUI. We were so well looked after by Laura, we booked another holiday with Laura at TUI Crossgates for Greece in 2025.

Anonymous

5/5

10 months ago

Really big thank you to Laura today at TUI in Crossgates. Laura was really pleasant and helpful . She was able to advise us on the information we needed and book our holiday, really grateful for all her help thank you .

Anonymous

5/5

10 months ago

Just a quick review to say Keeley Carpenter was really helpful booking our lads Holiday.. very professional and very polite. Thanks again Keeley. 👍🏻

Anonymous

5/5

2 years ago

I recently visited Tui Crossgates Leeds to book a holiday, and I have to say, the service provided by Keeley was absolutely brilliant! She was super helpful in finding the perfect holiday package for me and went above and beyond to answer all my questions. The entire team at this shop were incredibly friendly and accommodating, making my experience stress-free and enjoyable. I highly recommend Tui Crossgates Leeds for anyone looking to book a holiday - their customer service is top-notch!