Yorkshire Team
News • February 5th, 2026
|Choosing where to go on holiday can be a bit of a minefield, can’t it? You spend ages scrolling through pictures, reading descriptions, and trying to figure out if a place is as good as it looks online. It all comes down to trust. How do you really know you’re booking with a company that’s got your back? Well, sometimes, a little nod from the experts, based on what hundreds of other holidaymakers think, can make all the difference. That’s exactly the kind of news coming from the team at Yorkshire Hideaways, who have started the year with some pretty brilliant news about their customer service.

So what’s all the fuss about?
It turns out that Yorkshire Hideaways has been given a massive thumbs-up from its customers, bagging the Feefo Platinum Trusted Service Award for 2026. Now, that might sound like just another fancy title, but it’s actually a big deal. Feefo is an independent review company that collects genuine ratings from real people who have actually used a service. You can't just buy a good review; you have to earn it. This award isn't just handed out to anyone. To get a Platinum award, a company has to achieve a Gold standard for three years in a row. It shows they’re not just good once in a while; they’re consistently brilliant. This is the first time the company has achieved this top-tier Platinum status, a significant step up that speaks volumes about their commitment.
Yorkshire Hideaways has been awarded the Feefo Platinum Trusted Service Award for 2026! This also marks their third year winning a Feefo Award – and their first time achieving Platinum! This award is Feefo's trusted symbol of quality and recognises a dedication to delivering extraordinary experiences for customers.
Basically, it’s a shiny seal of approval that says, "these guys really care." It’s based on thousands of bits of feedback left by people who have booked a holiday, packed their bags, and enjoyed a getaway in one of their properties. It’s a recognition built on real experiences, which is the best kind.
What this means for your next holiday
So, an award is nice for them, but what does it mean for anyone planning a trip? It means peace of mind. It’s knowing that from the moment you send your first email or make a call, right through to the day you drop the keys off, you’re in good hands. A great holiday isn’t just about a comfy bed or a nice view (though those things are important!). It’s about the whole experience. It’s about the easy booking process, the helpful advice, and knowing there’s a friendly voice at the end of the phone if you need anything. This award confirms that Yorkshire Hideaways focuses on providing an exceptional level of service throughout that entire journey. Planning a holiday for 2026 just got a little less stressful, knowing that the company is backed by such positive and consistent customer feedback.
This commitment to excellent service is what transforms a good break into a truly memorable one. It's the little details that count, and this award shows a team that pays attention to them. Whether it's a recommendation for the best local pub or ensuring the cottage is spotless upon arrival, it all contributes to a fantastic holiday in beautiful Yorkshire.
A peek into a perfect Yorkshire hideaway
Speaking of fantastic holidays, the announcement highlighted a particularly lovely property: The Manse in Skipton. Just hearing the name ‘Skipton’ makes you think of classic Yorkshire. It's known as the gateway to the Yorkshire Dales, one of the most stunning national parks in the country. Imagine basing yourself there for a week. You could be exploring the ancient castle, wandering through the bustling market that fills the high street, or taking a peaceful boat trip along the canal. The Manse itself sounds like the perfect spot to return to after a day of exploring. It’s places like this that showcase what a proper Yorkshire holiday is all about – incredible scenery on your doorstep and a cosy, welcoming place to call home for a little while. The Yorkshire Dales offer endless opportunities for adventure, from gentle strolls to challenging hikes, and having a base in a town like Skipton puts it all within easy reach.
The people behind the platinum service
An award like this doesn't happen by magic. It's all down to the hard work of the team on the ground. The Yorkshire Hideaways team isn't hidden away in some anonymous call centre miles away. They’re based right in Yorkshire, in the lovely market town of Leyburn. Their office is at 10 Market Place, which is about as local as you can get. Having a team that lives and breathes the area makes a huge difference. They know the best spots, the hidden gems, and the practical stuff that helps a holiday run smoothly. If you ever need to get in touch, you know you’re talking to someone with real local knowledge. This is a massive plus when planning a trip. If you need to contact them, you’re not just another booking number; you’re someone about to visit their patch, and they want to make sure you have a brilliant time. You can get in contact via phone or email for a chat about your next adventure.
Planning your 2026 Yorkshire adventure
With this award announced on January 23, 2026, it’s the perfect time to start thinking about a future getaway. Planning a holiday in Yorkshire with a trusted company means you can focus on the fun stuff. Where will you go? What will you do? Here are a few ideas to get you started:
For the Walkers: Head to the Yorkshire Dales and tackle one of the famous Three Peaks or enjoy a more leisurely walk along a river. A cosy cottage from Yorkshire Hideaways would be the perfect base.
For the History Buffs: Explore historic cities like York, or market towns like Skipton and Richmond, each with its own magnificent castle and stories to tell.
For the Foodies: Yorkshire is famous for its food. From Wensleydale cheese to world-class restaurants, there’s something to tickle everyone’s taste buds. The local team could probably give you some top tips!
Whatever kind of break you’re looking for, knowing you're booking with a company that has received a Platinum award for its customer service just makes the whole process better. It’s a great feeling to know that your well-earned holiday is in safe hands.


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