Costa Coffee Applegarth

I didn't know there were two Costas in Northallerton, this 1 is the quieter 1 I think. It was fully stocked with food & drink. The staff member that served me was lovely, polite & friendly. There's ample seating available.

We use this costa about once a month, the friendly service is consistently first class and very clean and I recommend completely

Really good at swapping to plant based milk, the whip is vegan but you honestly wouldn’t know. The tropical mango frappe is amazing made with oat milk, and my kiddo loves the vanilla iced latte

I've come to this Costa for many years now. There's another Costa on the High Street, but I like Applegarth as it's a little more out of the way and can often be a bit quieter which I prefer, plus there's parking right outside which is usually never a problem to access. There's a short and long stay option as well, which is helpful if you want to shop on the High Street before or after. The main reason I wanted to write this review is to recognise two members of staff in particular; Jane and Sav. Whether the cafe is quiet or busy, I've always received a very warm welcome. They work with efficiency and really do care about people which, in my opinion, separates them from the rest. I feel like I can have a genuine conversation with either of them, rather than being seen as just another number going through the till. Many other coffee shops, particularly chains that I've visited, focus on taking the order and delivering the drink with minimal interaction. This isn't the case when I'm served by Jane or Sav, and I'm really grateful for it. For the most part the cafe is clean and tidy, though when it's busy it can sometimes be a short wait before the tables are cleared. This is a staffing issue, in terms of them being low on numbers, though, and does not reflect the hard work that I see going on. Both Jane and Sav have the ability to work fast yet still have time to engage with customers. It's a consistent experience every time, and I do see that they extend this to every customer who comes in. It's a real pleasure to see. On the rare occasion that there's a queue with extra waiting times, it does come down to not having enough staff. Every time I've seen this happen, Jane and Sav give the right level of interaction and appreciation for those who wait, while working as fast as possible to serve without compromising the quality of their service and drinks. I can live with the occasional time when tables haven't been cleared in favour of the warm welcome I get here. Today, Jane, who was working on her own, was juggling all aspects of running the cafe. My table was cleared and cleaned before I even got close to sitting down (before ordering a drink). That's why I'm not taking any stars off. Thank you, and know that your personality is what brings me back here every time, I appreciate it.

Decent Costa, nice smoothie, bit expensive tho, they gave my friend free water because they thought he was under 7