Tesco Extra

This large and very comprehensive supermarket is very conveniently located just off the A1237 York northern ring road. It has a huge car park offering three hours of free parking and an associated petrol station which shares the site. Driving from one to the other is quick and easy. As for the store, we found this to be really well stocked and comprehensive with wide aisles and clear signage.

Still no fitting rooms open, which for a store with such a large clothing selection seems like the most basic level of service that should be provided. You also can't return clothes unless the customer service desk is open which it isn't for a large portion of their opening hours. They should have fitting rooms and a dedicated till upstairs for clothing in my opinion.

If you have purchase limits, you should post them instead of taking my items without informing me. Besides, I was with friends, not family. I only bought two pieces of beef for my five kids. That chubby girl with blue-tinted hair just snatched the food from my hand. Is this how the boss trains his staff?

Shocking customer service. By the till minder. Firstly she basically accused me of pinching a 30p carrier bag. Then watched me scan an item of clothing and when it set alarm off on till exit. Demanded to check my receipt, even though she has just watched me scan the item. Didn't offer to remove the tag. But then demanded to look at receipt before she removed the item. Absolutely poor staff training. Either shes just rude or having one of the monthly weeks.

This is my weekly shopping store. Friendly and helpful staff. Tidy and usually well stocked. Big store with a wide range of departments including photo, currency, clothes and Yo Sushi.