Hays Travel Bridlington
📍 45, 45 Promenade, East Yorkshire, Bridlington YO15 2QE, UK
About Hays Travel Bridlington
Hays Travel Bridlington, conveniently located on the Promenade, is a highly-rated travel agency dedicated to helping visitors and locals plan their ideal holidays. Boasting an impressive Google rating of 4.7 out of 5 stars, this branch is well-regarded for its commitment to customer satisfaction.
The knowledgeable team at Hays Travel Bridlington excels in providing comprehensive travel planning, ensuring every detail of your trip is considered. Customers frequently praise the staff for their fantastic service, going the extra mile to check holiday suitability, provide detailed information about destinations, and assist with essential arrangements like airport parking and passport requirements. Whether you're booking your first cruise or a family escape, the friendly and attentive staff are on hand to offer support and expertise.
Visiting Information
Hays Travel Bridlington is open Monday to Friday from 9:15 AM to 5:30 PM, Wednesdays from 9:45 AM, and Saturdays from 9:15 AM to 5:00 PM, remaining closed on Sundays. Accessibility features are not specifically provided. For convenience, the agency accepts major payment methods including credit cards, debit cards, and NFC mobile payments.
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📍 45, 45 Promenade, East Yorkshire, Bridlington YO15 2QE, UK
from 43 reviews
Google Reviews
Reviews from Google Maps.
Showing 5 of 43 reviews from Google Maps.Last updated 5 February 2026.
Absolutely fantastic customer service. Our agent was Jonathan he checked that the holiday was suitable for our needs, going the extra by showing us the area we would be staying, explaining about the place , got us all booked including airport parking , explained our needs regards passports. Totally 100% support ALL the staff here great group who are always happy to help.
**Look at trust pilot reviews (1.9 out of 5 stars nearly 1k reviews) tells you all you need to know** No attempt to recover deposit money (£1,000) for a holiday and no attempt at apology either. Just a poor attitude from whichever staff member in branch responds to these reviews.
Absolutely fantastic service. We felt very looked after booking out first cruise. Very knowledgeable and friendly staff. Many thanks, especially to Millie.
My husband and I went to discuss the possibility of a European river cruise. We spoke with a lovely young lady called Aimee. She was very friendly and one of her colleagues was very knowledgeable about cruising on the Danube. They both helped us make our choice.
Didnt contact us when they said they would. Had to chase up our tickets after they said they would call us . Also didn't tell us we needed a visa to travel to Cuba when we had already asked and they said no. Had to fill 1 in at airport. We're very vague as to why are hotel was cancelled less than 2 weeks before we were due to fly Need to be a lot more knowledgeable about queries. Felt as if it was too much trouble to sort and find things out. Made booking our holiday more stressful than needed to be. Sad really as it was always my go to travel agents.
