Pets at Home Pontefract
📍 5, Park Road Retail Park, Park Rd, Pontefract WF8 4PR, UK
About Pets at Home Pontefract
Pets at Home Pontefract, located at Park Road Retail Park, offers a comprehensive destination for all pet owners. As a leading pet care centre, it provides a wide array of products, from essential food and treats to toys, bedding, and accessories for various pets. With an excellent Google rating of 4.5 out of 5 stars from over 760 reviews, it's a trusted choice for the local community.
Customers consistently praise the friendly and understanding team, who are particularly helpful with nervous pets and their owners, ensuring a positive experience for all visitors. The store is noted for its extensive selection and the convenience of finding everything in one place, with opportunities for discounts often available through their app.
Visiting Information
Pets at Home Pontefract is open Monday to Friday from 9:00 AM to 7:30 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 4:00 PM. The store offers excellent accessibility with both wheelchair-accessible parking and entrance. For your convenience, a variety of payment options are accepted, including credit cards, debit cards, and NFC mobile payments.
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📍 5, Park Road Retail Park, Park Rd, Pontefract WF8 4PR, UK
from 766 reviews
Google Reviews
Reviews from Google Maps.
Showing 5 of 766 reviews from Google Maps.Last updated 6 February 2026.
Patronising staff member telling me how to look after two tiny cold water fish...Had a attitude as I disturbed her filling shelfs instead of serving buying customers. 24hr wait before buying fish...tiny ones that's all, wasn't buying 2k carps for god's sake. Beware the one with big glasses and happy teeth.
We visited the store today and unfortunately our 15 week old puppy had an accident in the store. It was her first trip there. Just want to give some feedback about Fin. He was brilliant with us and our Labrador puppy. He made me feel at ease and was so friendly, he even cleaned up the mess when I offered to. He also advised us well about dog crates and ordered this for us online. Thanks so much Fin..there should be more people like you!
Was a great visit with my Cane Corso X she is really nervous and trying to socialise all staff really good. People very understanding and fussed her great experience.
Got 2 guinea pig today staff was helpful and answered all questions really recommend
Staff are very polite and helpful but lost my dogs food when I ordered it online.
